Senior Supervisor (Food and Beverage)

SUMMARY:
Our client is looking for a Senior Supervisor (Food and Beverage) - to join their team in Pretoria

POSITION INFO:
Roles and Responsibilities

• You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
• Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
• Ensure efficient A’la Carte restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• Know how to oversee the dining room, check-in with customers and balance seating capacity.
• Maintain working knowledge of employee handbook, policy and procedure manual.
• Providing a high quality and consistent service to both internal and external customers
• Have an extensive knowledge about the products in circulation that are on offer.
• Maintaining hygiene in back of house areas and storerooms & bars.
• Adhering to a high level of cleanliness in front of house and back of house food and beverage areas.
• Ensuring that operating equipment is looked after packed away in the correct manner and locked away if necessary.
• Ensuring that operating equipment are in working order and presentable to guests and par levels are adhered to.
• Maintain a high level of personnel hygiene, appearance.
• Work safely, adhering to all hotel health and safety precautions.
• Attend hotel and/or departmental meetings and training sessions when necessary
• Maintaining a cleaning schedule for fridges, cupboards, glasses, coffee machines and general.
• Maintaining FCS standards and daily checks.