Senior Support Analyst

Recruiter:

Communicate Recruitment: IT 1

Job Ref:

CIT033349/CS

Date posted:

Thursday, January 14, 2021

Location:

Capetown, South Africa

Salary:

Market Related Annually

SUMMARY:
A top notch Digital transaction business located in the Cape Town area is looking for a dedicated Senior support analyst to join their team.

POSITION INFO:

This role requires you to provide high-level operational support. This includes resolving system issues, daily monitoring of the environment and troubleshooting.

Skills & Experience:

Experience in:

Minimum 3 years’ experience in support analysis preferably in the payment industry

MSSQL

Understanding the payment environment

Switch/postilion systems

Must be able to provide 2^nd and 3^rd level support functions

Skills in:

Management of open incidents and being able to work effectively to resolve those incidents

Basic monitoring and quality assurance checking

Qualification:

IT qualification advantageous

MSSQL (Must be strong)

Postilion Realtime/Switch

Contact CONNOR SMAL on csmal@------ or 021 -----, quoting the Ref: CIT033349.

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