Senior Support Analyst

 

Recruiter:

Communicate Recruitment: IT 1

Job Ref:

CIT033349/CS

Date posted:

Thursday, January 14, 2021

Location:

Capetown, South Africa

Salary:

Market Related Annually


SUMMARY:
A top notch Digital transaction business located in the Cape Town area is looking for a dedicated Senior support analyst to join their team.

POSITION INFO:


This role requires you to provide high-level operational support. This includes resolving system issues, daily monitoring of the environment and troubleshooting.


Skills & Experience:

Experience in:

Minimum 3 years’ experience in support analysis preferably in the payment industry

MSSQL

Understanding the payment environment

Switch/postilion systems

Must be able to provide 2nd and 3rd level support functions

Skills in:

Management of open incidents and being able to work effectively to resolve those incidents

Basic monitoring and quality assurance checking


Qualification:

IT qualification advantageous

MSSQL (Must be strong)

Postilion Realtime/Switch

 

 

Contact CONNOR SMAL on csmal@------ or 021 -----, quoting the Ref:  CIT033349.

 

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