Senior System Analyst (IT)

Recruiter:

Talented Recruitment

Job Ref:

DBN001899/LP

Date posted:

Tuesday, May 17, 2022

Location:

Portelizabeth, South Africa

JOB SUMMARY:
A global company within the fuel, oil and gas industry is seeking a Senior System Analyst to be responsible for the company’s communications, maintenance, reliability, support, and continuation of operations within the group. This includes the maintenance and security of the company’s computer systems and the ability to identify and anticipate potential issues and report on them. Based in Port Elizabeth.

JOB DESCRIPTION:

This is a highly technical role, and you will be performing duties that align with 1st, 2nd and 3rd Line Support functions and effective end user as well as senior stakeholder communication is essential

Qualifications and Experience:

Grade 12/Matric.
Basic Degree or Diploma in IT with relevant IT certifications.
CompTIA Network+ or CCNA advantageous.
Minimum 7-10 years’ experience in IT Analyst or Administration field.
Any type of development and programming is advantageous.
CMD, powershell or VB scripting added advantageous.

Knowledge and Skills:

Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC.
Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP.
Working knowledge of MS Azure, Azure Active Directory.
Working knowledge of Cisco firewall/switches, Microsoft Server 2012 and 2016 and HyperV.
Proactive troubleshooting skills.
Impeccable verbal and written communication skills.
Well organised.
Very good time and priority management skills.

Duties and responsibilities:
Ensure all systems are operational, adequately monitored and maintained:

Provide day to day end-user support
Troubleshoot any ad hoc IT issues
Monitor, manage and actively patch servers and workstations
Periodically review server logs for potential problems
Patch workstation clients and applications regularly
Adhere to IT framework and policies in accordance to Group standard
Manage and monitor fax, print and copier services and facilitate daily operations.

Support internal stakeholders and manage third party vendors:

Understand the business functions and improve IT processes.
Conduct staff training when necessary.
Support users on in-house developed and deployed applications
Participate and manage project rollouts.
Manage external vendors, monitoring SLA.
Ensure outsourced services are in-line with Service Level Agreement.

Perform IT reviews and assessment of procedures and controls:

Create and maintain documentation on IT manuals and procedures.
Implement and manage new processes.
Prepare regular and ad hoc systems reports.

Ensure efficiency in responding to and fixing user problems:

General desktop support: Printing setups. Office and Application support.
Creating users, resetting passwords, access levels, file interface validation, etc. across all clients.
Remotely manage South African office IT operations and support end-users.
Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage.
Facilities: manage third party office maintenance.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, should you wish to keep abreast with our active roles.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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