Senior Systems Analyst

Recruiter:

Staff Solutions Recruitment

Job Ref:

PE004627/CT

Date posted:

Tuesday, June 28, 2022

Location:

Durban, South Africa

Salary:

Negotiable Monthly

JOB SUMMARY:
Our client, a leader in the Petroleum sector, seeks to employ a Senior Systems Analyst to be based at their operations in Durban.

JOB DESCRIPTION:

Duties:

Ensure all systems are operational, adequately monitored and maintained:
- Provide day to day end-user support.
- Troubleshoot any ad hoc IT issues.
- Monitor, manage and actively patch servers and workstations.
- Periodically review server logs for potential problems.
- Patch workstation clients and applications regularly.
- Adhere to IT framework and policies in accordance to Group standard.
- Manage and monitor fax, print and copier services and facilitate daily operations.

Support internal stakeholders and manage third party vendors:
- Understand business functions and improve IT processes.
- Conduct staff training when necessary.
- Support users on in-house developed and deployed applications.
- Participate and manage project rollouts.
- Manage external vendors, monitoring SLA.
- Ensure outsourced services are in-line with Service Level Agreement.

Perform IT reviews and assessment of procedures and controls:
- Create and maintain documentation on IT manuals and procedures.
- Implement and manage new processes.
- Prepare regular and ad hoc systems reports.

Ensure efficiency in responding to and fixing user problems:
- General desktop support: Printing setups, Office and Application support.
- Creating users, resetting passwords, access levels, file interface validation, etc. across all clients.
- Remotely manage South African office IT operations and support end-users.
- Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage.
- Facilities: manage third party office maintenance.

Requirements:

Grade 12
Basic Degree or Diploma in IT with relevant IT certifications
CompTIA Network+ or CCNA advantageous
Minimum 7-10 years’ experience in IT Analyst or Administration field
Working knowledge of Wintel desktop systems; Windows 10, Office 2016 and Office 365, and EUC
Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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