Senior Technical CRM Manager

Recruiter:

Frogg Recruitment SA

Job Ref:

MM458

Date posted:

Tuesday, June 1, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable plus benefits

SUMMARY:
Senior Technical CRM Manager Sandton Gauteng

POSITION INFO:

Senior Technical CRM Manager Sandton Gauteng

Our online marketing client in Sandton Gauteng is looking for a candidate to research, evaluate, contract and ensure effective execution of technology solutions that improve the performance of the CRM team. There are no limitations to the type of technology, but common examples include email fulfilment solutions, customer segmentation/reporting tools, omni-channel communication interface (eg to facilitate SMS, WhatsApp, Facebook Messenger, Instagram etc), and chat bots.

The ideal candidate should have a passion for technology used in the CRM space, be technically competent enough to appreciate the ‘workings’ to optimise the use of said technology solution, but not necessarily skilled enough to install the technology or need coding skills.

Responsibilities would include:

Email delivery - optimisation of the day-to-day delivery rates / CTR / CTOR’s.
Constant monitoring of the IP Health checks
Driving optimization strategies into the communication flows of STO and Channel Preferences
Optimisation of the email templates (image ratios / Copy flags) to ensure Inbox deliver and avoidance of spam traps
Assisting with the personalisation elements Dynamic Content Blocks and AMP Script variables
Feeding into the data blueprints to allow for all underlying content / data requirements to be accessible to the marketing team
Ensuring that the Marcomms Stack is structured to allow for scalability.
Utilising existing customer communication channels, while driving innovation into new Channels (DSP / Retargeting / social / Messenger style channels)
At the heart of all campaigns ensuring that regionalisation and personalisation are implemented
Help the marketing teams with building and enhancing existing segmentation.
Expand on and drive automation initiatives into the business.
Create a culture in the team of optimisation based on A/B testing, data driven decision making and implementing shared learnings.
Act as a communication bridge between the software development teams and the customer CRM teams. This will include fleshing out technology briefs from the CRM team, to be built by the development teams.
Email delivery rates (and management of the entire emailing solutions)
Customer engagement rates via non-email channels
Efficacy of CRM tools

FROGG Recruitment SA

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Sales Representative â Cut Flower Technical
Location: Roodepoort
Salary:
Our Client in the Agricultural Industry based in Roodepoort is looking for a senior Sales Representative to join their team. Salary is dependent on experience
15 days ago

Senior Engineer & Technical Pre-Sales Specialist
Location: Johannesburg
Salary: R 110 000.00
Our client is a diversified business group operating across multiple sectors, with a strong focus on financial integrity, operational efficiency, and strategic growth. They manage several entities under one umbrella and are committed to delivering excellence through innovation and a results-driven approach
22 days ago

Technical Senior Manager - Mechanical or Metallurgical Manufacturing
Location: Johannesburg
Salary: Market related
technical senior manager - Mechanical or Metallurgical Manufacturing
56 days ago

Senior Technical Data Analyst
Location: Johannesburg
Salary:
86 days ago

Head of Data Strategy & Operations
Location: Midrand
Salary:
Are you a visionary leader in data operations and digital transformation? A leading digital service provider in the higher education sector, is seeking a dynamic Head of Data Strategy & Operations to drive its data management initiatives and oversee strategic growth through digital services. BCom degree essential. Also must have corporate experience in marketing and sales, very driven, present...
1 day ago

Business Development Portfolio Lead - Banking
Location: Johannesburg
Salary:
Business Development Portfolio Lead - BankingJob Level: Middle ManagementReports to: Executive: Strategic Relations and Education Role Objective:Business Development Portfolio Lead - will be responsible for expanding requires proactively engaging with potential clients to introduce them to the full range of with the internal value chain of the business. The ideal candidate will be a strategic...
1 day ago

Senior Manager - Digitalization
Location: Johannesburg
Salary: 430 Hourly
New job opportunity available - senior manager - Digitalization.Seasoned Digital manager with proven track record in digital transformation and managing and leading digital team. Role:An exciting opportunity for an experienced leader who has a proven track record of digital transformation. The ideal candidate will have the ability to influence at every level imparting their digital knowledge ...
2 days ago

Manager: IT Operations
Location: Pretoria North
Salary:
3 days ago

Senior Key Account Executive
Location: Johannesburg
Salary:
We are looking for an experienced KEY ACCOUNT manager to join a leading insurance company, that specialises in offering of insurance products for employees across many industries, assisting with COID cover, occupational injuries cover, funeral cover and more.
5 days ago

Sales Executive
Location: Johannesburg
Salary:
Our client is looking for a Sales Executive to join their team. They are a South African leading technology-powered workforce transportation provider who delivers both end-to-end managed transport services and SaaS-based solutions that enable large employers to move their staff safely, cost-effectively, and on time. As they scale their offering and expand into new markets, they partnered with a le...
7 days ago

Senior Technical CRM Manager

Similar jobs you might be interested in:

Create a free job alert for Senior Technical CRM Manager in Johannesburg