Senior Technical Support Engineer

 

Recruiter:

SRN Group

Job Ref:

JHB000067/SR

Date posted:

Friday, September 10, 2021

Location:

Johannesburg, South Africa

Salary:

R50 000 Monthly


SUMMARY:
An exciting start-up with global coverage of services to Network Carriers is looking for a skilled individual who will be responsible for the support, engineering, designing, deploying, managing, and supporting the core infrastructure and customer integrations.

POSITION INFO:

  • Support New and Existing Carrier Integrations
  • Technical lead for production incidents
  • Resolve interruptions and outages, supporting in-country representatives, carrier technical teams and vendors
  • Testing new tools, developing operational monitoring requirements
  • Routine system inspections and maintenance
  • Keep infrastructure and network documentation and procedures up-to-date
  • Review projects documents from the project delivery team
  • Drive and implement automation initiatives for system maintenance efforts
  • Be ready to support the service during non-business hours

MUST HAVE

Minimum 6 years + experience in the following areas:
  • Session Border Controller Products (e.g. Cisco, Ribbon, Dialogik etc.)
  • Policy and Translation Rules (e.g. Routing Paths, Priority, Admission Control)
  • Carrier Billing Platforms
  • TCP and UDP Protocols
  • SIP/SIPI Carrier Infrastructure
  • Protocols: SIP, H.323, QoS, DHCP, SNMP, SS7, ISUP, ISDN/PRI, Routing (OSPF, BGP, EIGRP)
  • Codecs - G.729, G.711, OPUS
  • Tools/Monitoring: Wireshark, PING, Traceroute

Knowledge preferred:

  • Cloud: AWS
  • Development: JavaScript, Python
  • Appliances (e.g. Cisco): core/edge routing/switching applications/hardware and/or SIP/TDM Gateways
  • ACME: Session Border Controller and Translation Services


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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