Senior Technical Support Engineer

Recruiter:

SRN Group

Job Ref:

JHB000067/SR

Date posted:

Friday, September 10, 2021

Location:

Johannesburg, South Africa

Salary:

R50 000 Monthly

SUMMARY:
An exciting start-up with global coverage of services to Network Carriers is looking for a skilled individual who will be responsible for the support, engineering, designing, deploying, managing, and supporting the core infrastructure and customer integrations.

POSITION INFO:

Support New and Existing Carrier Integrations
Technical lead for production incidents
Resolve interruptions and outages, supporting in-country representatives, carrier technical teams and vendors
Testing new tools, developing operational monitoring requirements
Routine system inspections and maintenance
Keep infrastructure and network documentation and procedures up-to-date
Review projects documents from the project delivery team
Drive and implement automation initiatives for system maintenance efforts
Be ready to support the service during non-business hours

MUST HAVE

Minimum 6 years + experience in the following areas:

Session Border Controller Products (e.g. Cisco, Ribbon, Dialogik etc.)
Policy and Translation Rules (e.g. Routing Paths, Priority, Admission Control)
Carrier Billing Platforms
TCP and UDP Protocols
SIP/SIPI Carrier Infrastructure
Protocols: SIP, H.323, QoS, DHCP, SNMP, SS7, ISUP, ISDN/PRI, Routing (OSPF, BGP, EIGRP)
Codecs - G.729, G.711, OPUS
Tools/Monitoring: Wireshark, PING, Traceroute

Knowledge preferred:

Cloud: AWS
Development: JavaScript, Python
Appliances (e.g. Cisco): core/edge routing/switching applications/hardware and/or SIP/TDM Gateways
ACME: Session Border Controller and Translation Services

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Technical Support Lead
Location: Randburg
Salary:
79 days ago

Senior Technical Sales Specialist
Location: Johannesburg
Salary: Market Related
A well-established, leading specialty chemicals distributor is seeking a senior technical Sales Specialist to drive sales and develop customer relationships within the South African rubber industry. The role focuses on the technical and commercial sales development of raw materials used in rubber manufacturing, providing customers with product expertise, application support and tailored solutions ...
2 days ago

2497 SAP Technical Consultant (Senior)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:SAP BWonHANA & BW4/HANA development experience (Data Flows, Process Chains, BEX Queries, Analyse & solve SAP BW Module issues)Understanding of BW Modelling Possibilities for ex. LSA & LSA++Ability to resolve & implement BW Related Incidents & Changes (ITSM incident and changes) Interface/Integration knowledge / source system connection setup / SDA remote source...
3 days ago

Senior UiPath RPA Technical Lead / Business Analyst Johannesburg, Gauteng
Location: Johannesburg
Salary: Monthly
senior UiPath RPA technical Lead / Business Analyst Johannesburg, GautengThis is a hybrid role, combining remote working with regular client site visits across the Gauteng region. If you're passionate about building enterprise automation solutions that create real business value - not just developing workflows, then this is an opportunity to lead from the front.Our client is looking for a sen...
6 days ago

Senior Digital Workspace Technical Engineer
Location: Johannesburg
Salary: Monthly
Are you a senior Digital Workspace support engineer with a passion for enterprise platforms, workflow automation, and business process improvement? This is an exciting opportunity to take ownership of critical enterprise applications, drive digital transformation initiatives, and deliver innovative solutions that enhance productivity across the organisation.
11 days ago

Senior Technical Service Value & Analytics Specialist
Location: Centurion
Salary: Annually
Our client, a leading enterprise technology services company specialising in intelligent digital operations, is urgently seeking a senior technical Service Value & Analytics Specialist to be responsible for producing trusted technical service intelligence and defensible value-realisation evidence by analysing monitoring, observability and service-management data. The role requires the ability ...
13 days ago

Senior Technical Structural Draughtsman
Location: Centurion
Salary:
ðï¸ senior Structural technical Draughtsman – Industrial & Process Plant Structuresð Location: Centurion, Gauteng (Office-Based)ð¢ Department: Civil & Structural engineeringð¼ Employment Type: Permanent | Full-Timeð° Remuneration: R35 000 – R40 000 pm CTC, negotiable, based on experienceAbout the CompanyOur client is a leading multidisciplinary engineering firm del...
25 days ago

Senior Business Development Manager (Technical & Mining Consulting) - Centurion, Gauteng - Salary: Market-Related
Location: Pretoria
Salary: Market-related
The position demands someone who bridges commercial strategy and technical execution, taking market insight and turning it into a disciplined, high-value project pipeline.
32 days ago

Senior Engineer / Technical Director
Location: Pretoria
Salary: R - Negotiable
A water resilience consultancy in Pretoria is seeking a senior engineer / technical Director: Civil or Mechanical / senior (Pr Eng or imminent) / Practice leadership + full ECSA 6-Stage delivery.Must have:- engineering qualification and registration. BSc / BEng in Civil or Mechanical engineering; ECSA Pr Eng registered or imminent (dated application under way).- A record you can defend in detail. ...
5 days ago

SAP Technical Consultant (Senior) 2682
Location: Menlyn
Salary:
SAP ABAP Developerlong-term contract
82 days ago

Senior Technical Support Engineer

Similar jobs you might be interested in:

Create a free job alert for Senior Technical Support Engineer in Johannesburg