Senior Technician: LIMS

SUMMARY:
The Senior LIMS Technician is responsible for the operation, maintenance, and support of the Laboratory Information Management System (LIMS). This role ensures the efficient use of LIMS in supporting laboratory workflows, data integrity, and compliance with regulatory requirements.

POSITION INFO:

Key Performance Areas

PRINCIPAL ACCOUNTABILITIES

System Support And Maintenance

• Provide day-to-day technical support for the Laboratory Information Management System (LIMS).
• Perform system updates, configurations, and routine maintenance to ensure optimal performance.
• Keep abreast with technology.
• Troubleshoot and resolve technical issues related to LIMS functionality.

User Support And Training

• Assist laboratory staff in navigating and using the LIMS effectively.
• Conduct user training sessions and create user guides or documentation as needed.
• Respond to user requests and resolve queries promptly.

Data Management

• Ensure the accuracy, integrity, and security of data within the LIMS.
• Manage data entry, import/export processes, and system-generated reports.
• Monitor data workflows to ensure compliance with regulatory requirements (e.g., GLP, cGMP, ISO standards).

System Development And Optimization

• Collaborate with laboratory and IT teams to identify opportunities for system improvements.
• Assist in the testing and implementation of LIMS updates and new features.
• Customize system configurations to align with laboratory requirements.

Documentation And Reporting

• Maintain detailed records of system changes, issues, and resolutions.
• Generate routine and ad hoc reports for laboratory management.
• Document system processes, procedures, and workflows for internal use.

Governance, Risk & Compliance

• Pharmaceutical standards and compliance requirements regarding equipment as well as knowledge of 21CFR compliance.
• Provide input to QC Department for improvement compliance systems on equipment using the LIMS system.
• Liaise with the approved supplier for maintenance of LIMS system.
• Coordinate and initiate risk/ impact assessments and plans to address LIMS deficiencies.
• Manage implementation of change controls and processes related to LIMS.

KNOWLEDGE AND SKILLS:

Skills and Competencies

Familiarity with LIMS platforms and their application in laboratory workflows.

Proficiency in database management and data analysis tools. (Preferably SQL Server)

Strong problem-solving and troubleshooting abilities.

Excellent attention to detail and organizational skills.

Ability to work collaboratively in a cross-functional team environment.

Knowledge of regulatory compliance standards (e.g., GLP, cGMP, ISO) is a plus.

Technical Proficiencies

• Experience with SQL, database systems, or similar tools is advantageous.
• Familiarity with programming languages (e.g., SQL, Crystal syntax and Basic syntax).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

QUALIFICATIONS AND EXPERIENCE

• National Diploma /Bachelor’s degree in Chemistry or Microbiology, Information Systems, or a related field
• Minimum of 5 years’ technical experience working with Laboratory Information Management Systems as a LIMS Administrator with certification for:

- LIMS Administration or equivalent

- LIMS Basic Programming or equivalent

- SQL certification or equivalent

- Crystal reports certification or equivalent

• Minimum of 3 years of experience in laboratory operations
• Knowledgeable on cGMP/PIC’s regulations/guidelines related to laboratory software
• Must be medically fit to qualify as a radiation and chemical worker.
• Must be capable of working under limited supervision, able to evaluate operating conditions and exercise sound judgment and problem-solving skills.
• Self-motivated, willing to learn beyond production activities.
• Must be prepared to work overtime and inconvenience hours.