Senior Travel Consultant

SUMMARY:
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POSITION INFO:

WHO ARE WE: An award-winning, luxury travel destination management company, specialising in tailor-making luxury holidays and unparalleled escorted tours and safaris.

WHO ARE WE LOOKING FOR:. Senior Travel Consultant with inbound tour operating experience or lodge reservation background – Cape Town based.

WHAT WILL YOU DO :

• Prepare competitive quotations and innovative itineraries for cruise agents using negotiated rates from approved suppliers with the aim of securing the most business possible
• Obtain quotes from the air consultant for requested flight details for guests / agents
• Ensure the margin strategy as set out by management is adhered to
• Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales-orientated
• Collect rates based on all quoted programmes including rates, validity, inclusions/exclusions, payment and cancellation terms before sending on to JHB database and accounts teams
• Book all services (including flights where applicable) timeously upon selection of services by the cruise agent and update all trackers on the cruise drive
• Manage waitlist and confirmation on pre/post/hotel stays and overland programmes as received from agents
• Upsell port services by means of alternative tour programmes, shuttle services, crew tours and managing excursion waitlist as needed
• Collate invoice details after obtaining final numbers and rooming lists from agent for overland and pre/post land and hotel services and send onto cruise finance in order to prepare invoice and to send to agent
• Ensure all itineraries are up to date and corresponding with agent online programmes
• Preparation of file includes preparing movement schedule, ordering water, completely the monthly forecast including debit card requirements and ticket requirements, staff travel etc.

WHAT WILL YOU NEED:

• Strong destination management company experience – DMC
• Knowledge and experience working with cruises - advantageous
• Tour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 7 years
• Creative itinerary design, experience with costings and quoting
• Excellent relationship building skills
• Good product knowledge of Southern Africa
• Office/administration skills
• Understanding of on the ground operations and excellent quality control
• Matric and travel diploma

NB! This job is now closed. You can apply for other jobs by uploading your CV.