Senior UX Designer

SUMMARY:
Senior UX Designer (Contract) Facilitate user experience into the design of products and services and design USSD interfaces to effectively communicate the brand and enrich the customers experience

POSITION INFO:

Description:

• Facilitate user experience into the design of products and services and design interfaces to effectively communicate the brand and enrich the customer’s experience
• Develop and maintain design elements, mock-ups, and specifications as needed
• Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements
• Formulate testing parameters to effectively assess user experience
• Conduct competitor research to develop and improve features of products and to balance user needs, technical constraints, and business objectives to solve user problems effectively
• Understand scope, requirements, and drive innovative solutions aligned with business goals and UX metrics
• Develop user experience flows and integrating them to mock-ups, usage scenarios, prototypes, specifications, navigation maps, and other design documents
• Create and evaluate interaction models, user task flows, screen designs, and UI details that promote ease of use and optimize the user experience
• Effectively communicate ideas, both verbally and visually to gain stakeholder agreement
• Collaborate actively and work effectively with cross-functional teams to ensure designs are successfully created and implemented to achieve the user goals
• Advocate for the end-user throughout the development process and work closely with other members of the Service Design Team to craft a world-class user experience
• Create solid recommendations and prioritization based on technology and business needs. Adhere to design standards by understanding and following the Design System
• Adhere to our client centered design process
• Consider user feedback from user testing results in order to deliver the best customer experience. Accountable for time management within each project to ensure agreed deadlines are met
• Adhere to consistent design patterns and principles
• Align to technical infrastructure of the Group

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