Senior Warranty Administrator

Recruiter:

iSON Xperiences

Job Ref:

BPO00210

Date posted:

Tuesday, September 7, 2021

Location:

Randburg, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Senior Warranty administrator

Based in Randburg

5 Month Contract

Job role:

The Warranties Administrator provides an efficient warranty claims process to sup...

POSITION INFO:
The Role:

Senior Warranty administrator

Based in Randburg

5 Month Contract

Job role:

The Warranties Administrator provides an efficient warranty claims process to support the business. He/she also assists with time-sensitive information reports and responds to queries within a reasonable timeframe with the aim of consistently delivering outstanding customer service to internal and external customers.

Responsibilities:

Work effectively and efficiently on a wide variety of tasks within the warranties area with the intention of helping the campaign meet its corporate objectives.
Manage and process all warranty-related paperwork effectively and efficiently.
Manage warranties workload effectively, in response to requests from colleagues and manager.
Record, check and process all claim information in line with the campaigns terms and conditions.
Investigate, query unsettled or short paid claims and assess their causes.
Help to ensure a customer-satisfying level of service in respect of warranty work performed.
Explain warranty conditions and procedures to customers to avoid misunderstanding and conflict.
Ensure that correct charges are made as appropriate on goodwill claims.
Help ensure efficient progress of warranty jobs through the warehouse.
Circulate new and up-to-date warranty information and literature for new Samsung products and repair procedures.
Liaise with manufacturerâ??s/concessionaireâ??s representatives to ensure that explanations are given for work undertaken where appropriate. Assist the manufacturerâ??s/concessionaireâ??s warranty auditors in reviewing the Campaigns records.

Skills and Experience:

Qualifications:

Matric

Experience:

Function related experience: 1-3 years
Other experience:
Administrative experience
Able to work to tight deadlines
Numerate and literate, with competent written and oral communication skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

General Manager
Location: Uganda
Salary:
An established commercial vehicle and equipment business is seeking a General Manager to lead the turnaround and growth of its heavy-duty truck, trailer, and yellow equipment divisions. This is a senior leadership role with full P&L responsibility, focused on driving sales growth, strengthening aftersales performance, expanding regional presence, and embedding strong operational...
3 days ago

Assistant Workshop Manager - Gauteng, Edenvale
Location: Johannesburg
Salary:
Assistant Workshop Manager - Gauteng, Edenvale #DriveYourCareerForward as an Assistant Workshop Manager in a fast-paced dealership environment where leadership, technical excellence and customer satisfaction go hand in handOur client, a leading and well-respected Dealer group is looking to employ a talented, Red Seal certified individual to fulfil the role of Assistant Workshop Manager. ...
17 days ago

Passenger Vehicle Service Foreman - Gaborone, Botswana
Location: Gaberone
Salary:
Reports to: Service Manager / Dealer PrincipalRemuneration: Salary P20,000 + Housing Allowance P9,000 + Children’s Education + Company Car + CSI Bonus P5,000 + Productivity Bonus + Gratuity + Medical Aid + Cell Phone Allowance.Purpose Of The Job: Our client is looking for and experienced and knowledgeable Passenger Vehicle Service Foreman, to oversee and control the daily operations of ...
30 days ago

Service Foreman (Multi-Franchise)
Location: Polokwane
Salary:
51 days ago

Service Manager
Location: Tzaneen, Limpopo
Salary: R30 000 - R40 000 + Commission + Demo vehicle + Fuel allowance + Cellphone allowance + Medical aid + Pension fund + 13th cheque
We are seeking a highly capable and experienced Service Manager to lead a busy UD & FAW workshop. This role requires a strong technical background, proven leadership ability, and a solid track record within a franchised commercial dealership.
52 days ago

Warranty Administrator Spartan
Location: Spartan
Salary:
warranty administratorSpartan
Today

Warranty Administrator
Location: Johannesburg
Salary: Monthly
NEW VACANCY!!!Our Client in the Automotive Industry has a new vacancy for a warranty administrator based in Spartan
1 day ago

WARRANTY & AFTERSALES ADMINISTRATOR (SPARTAN)
Location: Johannesburg
Salary:
We are looking for a warranty & Aftersales administrator to oversee and manage warranty claims and provide exceptional aftersales support. The ideal candidate will play a key role in ensuring that warranty claims are processed accurately, support dealers and customers effectively, and collaborate with cross-functional teams to resolve any issues.
1 day ago

Webshop Administrator
Location: Johannesburg
Salary:
1 day ago

Technical Administrator
Location: Boksburg
Salary:
29 days ago

Senior Warranty Administrator

Similar jobs you might be interested in:

Create a free job alert for Senior Warranty Administrator in Randburg