Technical Director

Recruiter:

G-Core Capital

Job Ref:

DUR000271/WG

Date posted:

Tuesday, September 22, 2026

Location:

Phoenix Industrial Park, South Africa

SUMMARY:
Accountable for technical strategy, engineering governance and product lifecycle performance across locally manufactured, imported and integrated retail solutions.
The role leads R&D, product design, validation, manufacturing engineering and technical capability, and governs the technical aspects of supplier approval, installations, commissioning, service and warranty.

POSITION INFO:
Responsibilities: Responsible for three strategic functional pillars: Product Design & Innovation, Service & Technical Support, and After-Sales & Warranty. Each pillar should have clear accountability, measurable objectives and defined leadership while collectively supporting Concord's strategic objectives. Approve engineering standards, designs, technical deviations and product releases, and to stop any design, manufacture, installation or product release presenting an unacceptable safety, compliance, quality or business risk. Factory Equipment & Manufacturing Technology - Provide strategic oversight of factory equipment, manufacturing technologies, testing facilities, and production engineering processes. Quality and Compliance - Ensure compliance with applicable quality, environmental, health and safety, and product certification standards. Work closely with the Quality Department to investigate technical issues, implement corrective actions, and reduce warranty claims. Client & Stakeholder Engagement - Liaise with engineering\/development teams of client, contractors and suppliers to develop and implement required new technologies. Deliver technical support in the factory and on client's sites and coordinate with technical support teams to implement corrective and preventative measures. Provide high-level technical consultation to key clients, ensuring solutions meet strategic needs. Project & Operations Oversight - Establish project goals and priorities by collaborating with Sales, Marketing and Operations. After-Sales, Service & Technical Support Qualifications & Skills: Bachelor's degree in: Mechanical Engineering, Electrical Engineering, Industrial Engineering, HVACR Engineering (Heating, Ventilation, Air Conditioning & Refrigeration) Professional engineering registration (ECSA or equivalent) - highly advantageous. Proven experience in product development, manufacturing engineering, factory operations, continuous improvement, project\/installation management, and technical service environments. 5+ years in senior leadership within technical, R&D, engineering, or production environments. Refrigeration and engineering expertise, strong understanding of factory equipment, production processes, automation technologies, and manufacturing best practices. R&D and Product Development Experience managing multidisciplinary functions including R&D, product design, manufacturing engineering, installations, site execution service, and technical support. Strong commercial and customer-centric mindset with experience in project execution and after-sales support. Excellent decisionâmaking under pressure.

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