Server and Network Engineer

SUMMARY:
Our external client in the Logistics sector is looking for a Server and Network Engineer to support the IT infrastructure in the BUILD Team at an engineering level . Candidates should have at least 10 years’ experience in supporting and maintaining Microsoft Systems and Networks and 5 years’ experience in supporting and maintaining VMWare systems (6.7)

POSITION INFO:

Job Purpose

• Network / Telecommunications: Cabling, Switches, Optimizers, Routers, Firewall, Proxy, SSL VPN gateways, WAN, WiFi, Video-Conferencing systems and others equipment UPS, Air-Con, Genset, IoT…
• Systems: Servers (Windows/Linux or iSeries), Data backup means, Business Applications, Communication and collaborative tools…
• End users: PCs, Thin Client, Smartphones/Tablets, Printers, Satellite phones, Scanner guns, Headsets etc.

Job Function & Responsibilities

• Ensure an ITIL MIS support process (single point of contact for helpdesk, ITSM ticketing, troubleshooting, logs analyse, reporting, Centreon monitoring) for users in the scope of work (if part of the RUN domain)
• Ensure production follow-up on a daily, weekly, monthly basis (if part of the RUN domain)
• Manage IT Hardware resources (see inventory and capacity planning in deliverables here after)
• Manage IT Infrastructure projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, user acceptance test
• Ensure capacity planning for IT Infrastructure
• Must be the custodian of the group norms and policies respect: Use only Business applications/MIS services compliant with IT catalogue
• Apply company security and licensing policies
• Manage IT Infrastructure related contracts and SLA: Review supplier’s contracts making sure they are in accordance with company requirements, meeting our expectations. Eventually apply the penalties for non-compliancy.
• Maintain and update documentation of procedures and configurations
• Ensure IT Infrastructure management is compliant with ISO processes, ITIL processes and QHSE processes.
• Techno watch, anticipate new technologies

Deliverables:

IT Hardware resources management:

• Hardware inventory (including IT contracts). Frequency = DAILY, WEEKLY, MONTHLY

Infrastructure management:

• Projects UAT (User Acceptance Test). Frequency = ONE UAT PER PROJECT
• Contribute to Infrastructure Action plan update. Frequency = MONTHLY
• Weekly meeting with IT Infrastructure Manager. Frequency = WEEKLY
• Capacity planning (mainly for telecommunications and hardware but also human resources) Frequency = QUATERLY

Qualifications

• Degree in Information Technology or Computer Science
• ITIL foundations certified
• Strong knowledge in Microsoft Active Directory environment is an added advantage
• Knowledge in network/telecom (Cisco certifications appreciated)
• Knowledge in VMWare virtualization technology environment is a requirement
• Knowledge in IBM AS/400 environment would be a “plus”

Experience

• Microsoft Server 2016 and 2019
• Microsoft SQL (MSSQL)
• IIS
• Remote Desktop Services
• WSUS
• PowerShell

• Templates
• VCenter
• Update manager
• Clusters / Data Centres
• V7.0 is advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.