Service Manager

Recruiter:

Sydsen

Job Ref:

PTA000883/WS

Date posted:

Tuesday, January 13, 2026

Location:

Tzaneen, South Africa

SUMMARY:
A well-established automotive dealership in Tzaneen, Limpopo is seeking a Service Manager to lead and manage the service department, ensuring excellent customer satisfaction and efficient workshop operations.

POSITION INFO:
Key Responsibilities:

Manage the service department and workshop staff, including service advisors and technicians
Ensure smooth workflow and timely completion of vehicle service and repairs
Monitor service KPIs, customer satisfaction, and workshop performance
Implement processes and standards to maintain high-quality service delivery
Resolve customer issues and provide professional support
Coordinate with parts, sales, and administration teams for seamless operations
Oversee invoicing, warranty claims, and workshop reporting

Requirements:

Proven experience as a Service Manager in a franchised automotive dealership
Strong leadership, team management, and coaching skills
Knowledge of service department operations, workshop processes, and manufacturer standards
Excellent customer service and communication skills
Ability to analyse KPIs and implement process improvements
Valid driver’s licence

What’s on Offer:

Competitive salary with performance-based incentives
Opportunity to lead a professional and motivated team
Career growth and development within a reputable dealer group
Supportive and structured working environment

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