Service Manager

SUMMARY:
We are seeking a proactive Service Manager to lead and oversee all technical service operations, driving high team performance, operational efficiency, and outstanding customer satisfaction. The ideal candidate is a results-oriented leader with a proven ability to manage technical teams, optimize maintenance processes, and ensure the reliable operation of industrial refrigeration and compressor systems.

POSITION INFO:

Job Description:
Provide strong leadership, guidance, and mentorship to service technicians, fostering continuous professional development and high performance
Manage day-to-day service operations, including job scheduling, workforce planning, and effective resource allocation
Ensure timely, high-quality maintenance and repair of refrigeration and compressor systems in line with company and industry standards
Drive continuous process improvements to enhance operational efficiency, safety, and service response times
Monitor key performance indicators, manage service budgets, and prepare detailed service reports to support operational excellence and informed decision-making

Skills & Experience:
Minimum of 5 years’ experience in industrial refrigeration or rotating equipment maintenance
At least 2 years’ experience in a leadership or service management role
Strong technical expertise in compressors, electrical systems, and PLC controls
Proven ability to lead field service teams and consistently improve service quality
Excellent communication, organisational, and interpersonal skills.

Qualification:
Diploma or higher in Mechanical or Electrical Engineering
SAQCC Gas Category B8 license (advantageous)
Strong foundation in compressor maintenance and industrial refrigeration systems
Valid driver’s license with flexibility to travel locally and internationally
Proven experience in service management or supervisory roles

Only South African Residents or individuals with a relevant South African work permit will be considered.


Contact MATTHEW LOUW on , quoting the Ref: CTE027669.

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