Service Manager

 

Recruiter:

Boardroom Appointments

Job Ref:

JHB004032/SP

Date posted:

Friday, March 12, 2021

Location:

Portelizabeth, South Africa

Salary:

CTC


SUMMARY:
Our client based in Meadowdale is looking for a Service Manager

POSITION INFO:

Qualification

  • Minimum Matric
  • Suitable tertiary qualification, (BTech/BSC/T4)
  • Suitable supervisory exposure
  • Suitable experience in similar environment
  • B / EB drivers licence.
  • Valid Passport
  • Good interpersonal skills
  • Must be willing to work extended hours when necessary
  • Good organizational skills

 

Responsibilities

  • Oversight of Service Department
  • Enabling Staffing levels and competencies in order to meet divisional objectives
  • Ensuring Profitability
  • Management and Facilitation of SLAs in order grow residual income.
  • Ensure that team remains abreast of technological advances at a minumim
  • Managing Staff in order to better Customer Service demands.
  • Monthly reporting
  • Control of Expenses
  • Working Capital, controlling of departmental stock, eliminating write-offs
  • Budgeting and forecasting
  • Facilitating support of service, breakdowns, installations and warranty work

 

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