Service Manager

 

Recruiter:

Data Centrix

Job Ref:

JHB005282/Kono

Date posted:

Wednesday, April 7, 2021

Location:

Johannesburg, South Africa

Salary:

Market related


SUMMARY:
Our client in JHB-North is looking for a Service Manager with aftersales experience.

POSITION INFO:

Requirements:

  • Matric and Sales qualification
  • Capital equipment sales experience is essential
  • Exposure to industrial coding and inspection will be an advantage
  • B/EB drivers license is essential
  • Team player
  • Must be willing to work extended hours when necessary

Responsibilities:

  • Oversight of Service Department
  • Enabling Staffing levels and competencies in order to meet divisional objectives
  • Ensuring Profitability
  • Management and Facilitation of SLAs in order grow residual income.
  • Ensure that team remains abreast of technological advances at a minumim
  • Managing Staff in order to better Customer Service demands.
  • Monthly reporting
  • Control of Expenses
  • Working Capital, controlling of departmental stock, eliminating write-offs
  • Budgeting and forecasting
  • Facilitating support of service, breakdowns, installations and warranty work


 

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