Service Manager

Recruiter:

Data Centrix

Job Ref:

JHB005282/Kono

Date posted:

Wednesday, April 7, 2021

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
Our client in JHB-North is looking for a Service Manager with aftersales experience.

POSITION INFO:

Requirements:

Matric and Sales qualification
Capital equipment sales experience is essential
Exposure to industrial coding and inspection will be an advantage
B/EB drivers license is essential
Team player
Must be willing to work extended hours when necessary

Responsibilities:

Oversight of Service Department
Enabling Staffing levels and competencies in order to meet divisional objectives
Ensuring Profitability
Management and Facilitation of SLAs in order grow residual income.
Ensure that team remains abreast of technological advances at a minumim
Managing Staff in order to better Customer Service demands.
Monthly reporting
Control of Expenses
Working Capital, controlling of departmental stock, eliminating write-offs
Budgeting and forecasting
Facilitating support of service, breakdowns, installations and warranty work

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