Service Manager

 

Recruiter:

Objective Personnel

Job Ref:

BOK001944/NH

Date posted:

Wednesday, November 24, 2021

Location:

Kempton Park , South Africa

Salary:

300000


SUMMARY:
This multi-national industrial door and equipment supplier and installer is seeking an exceptional Service Manager to be based in Gauteng.

POSITION INFO:
Qualifications:

  • Matric
  • Relevant technical or business related qualification

Requirements and Duties:
  • Ensure all SLA''s are adhered to
  • Oversee and manage all budgets for the installations and services department
  • Manage and control monthly and annual sales
  • Develop and increase new and existing business from clients
  • Handle all customer queries and complaints
  • Ensure all staff follow up with customers to provide accurate after service care
  • Implement and maintain procedures and ensure costs are reduced
  • Ensure all stock and equipment is available to complete all projects on time and within budget
  • Monitor and track all vehicles
  • Managing overtime and timesheets
  • Setting up of performance reviews
  • Assist staff members with all installations, services and maintenance
  • Ensure all labour legislation regulations are adhered to


 

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