ServiceNow Software Engineer

Recruiter:

Network Recruitment

Job Ref:

BIT005515/Ally

Date posted:

Tuesday, February 24, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Are you passionate about building intelligent digital workflows, shaping seamless user experiences, and creating ServiceNow solutions that transform how organisations deliver IT? A leading technology-driven business is searching for a ServiceNow Engineer who thrives on structure, automation, and crafting highâquality platform enhancements. If you excel in a hybrid world of development, support, and service excellence, this could be your next big move.

POSITION INFO:
About The Opportunity:
Join a forward-focused technical team responsible for enhancing, supporting, and expanding a full ServiceNow ecosystem. This hybrid role gives you the freedom to innovate from home and collaborate on-site when needed. You’ll work across ITSM, ITOM, integrations, system configurations, and performance optimisation — ensuring the platform delivers a worldâclass service experience at every touchpoint. From incident resolution to building smart workflows, you’ll have a direct impact on operational efficiency and digital transformation.

Key Responsibilities:

Develop, enhance, and support ServiceNow applications across multiple environments
Configure and maintain ITSM modules, including Incident, Request, Change, Release, Problem, SelfâService Portal, and Virtual Agent Lite
Manage knowledge base content structures, groups, categories, hierarchies, and metadata relationships
Build, populate, and maintain CMDB structures, relationships, CI data, and ITOM visibility
Implement integrations, such as LDAP, SSO, Email, and SuccessFactors
Apply OOP principles and back-end development practices to create scalable, maintainable solutions

Your Expertise:

2+ years of handsâon experience with ServiceNow ITSM and ITOM Discovery
Strong foundation in computer science or software development
Proven experience supporting and configuring the SNOW platform in enterprise environments
Solid OOP skills and back-end programming experience
Ability to perform system integrations and work confidently across APIs and platform components
Familiarity with ITSM best practices (advantageous)
ServiceNow certifications will be a strong bonus

Nice-to-Have Extras:

Exposure to NowMobile and Walkâup experience
Experience working with asset management within SNOW
Understanding of Cloud Insights and broader ITOM capabilities
Interest in automation, performance tuning, and workflow optimisation

For more exciting IT vacancies, please visit:

I also specialise in recruiting in the following:

Full Stack, Backend & Senior Engineering Roles
Python, Java, PHP & .NET Development
DevOps, Cloud & Infrastructure Engineering
Data Engineering, Analytics & Architecture
Product, Platform & Enterprise Technology Roles

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact:
Ally-Jane Volmink
Specialist Recruitment Consultant
Connect with me on LinkedIn!

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