ServiceNow Technical Architect

Recruiter:

Liyema Consulting

Job Ref:

JHB001583/Laka

Date posted:

Monday, April 22, 2024

Location:

Midrand, South Africa

SUMMARY:
Position: ServiceNow Technical Architect (Senior)

Join the dynamic team as a ServiceNow Technical Architect. In this role, you will leverage your deep expertise in ServiceNow to drive the development and optimization of custom applications, streamline existing solutions, and ensure seamless integration of complex business requirements. As a key member of our global IT Solutions team, you will collaborate with stakeholders at various organizational levels, contribute to innovative projects, and uphold the highest standards of technical governance. If you are a proactive, self-motivated individual with a passion for IT service management and a flair for conceptualizing and implementing cutting-edge solutions, we invite you to apply for this exciting opportunity.

POSITION INFO:
Essential Skills Requirements:
- Deep expertise in ServiceNow
- Experience in ServiceNow-based custom app development
- Experience in integrating complex business information and technical requirements
- Knowhow in technical governance and streamlining existing solutions
- Experience with ITIL Edition 4
- Experience in IT Service Management (ITSM)
- Experience with Agile Methodology
- Ability to conceptualize complex information but also delve into the details when required
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements:
- German speaking
- Excellent communication skills
- Ability to relate to a variety of stakeholders at different organizational levels
- Strong interpersonal skills, including intercultural understanding
- Able to work under pressure and be resilient in stressful situations
- Must be self-motivated and open to learning independently
- Proactive and able to provide new ideas for improving processes
- Flexibility to take up different tasks in the team and be a team player

Qualifications/Experience:
- ServiceNow Certified Technical Architect (CTA)
- Minimum of 5 years' working experience in IT
- Fluent in English (German proficiency advantageous)
- Information Technology Qualification
- Team-Player (working in an international environment and team)

Role and Responsibilities:
- ServiceNow-based custom app development
- Review and streamline existing code
- Transfer custom code into the ServiceNow standard framework
- Development and conception of new features

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