Short Term Insurance Claims Administrator

SUMMARY:
Our client in Gqeberha is looking to appoint a Short Term Insurance Claims Administrator to provide exceptional support to clients throughout the claims process. The successful candidate will act as the link between clients and insurers, ensuring claims are managed efficiently from registration through to finalisation.

POSITION INFO:
Duties: Daily client servicing Collecting required information and documentation pertaining to claims Registration of claims (in accordance with applicable Insurance Company policies and procedures, as well as adhering to company responsibilities with such agreement) Follow through with claims process until finalization Keeping client up to date on progress of claims process Update company records as required to reflect initial information about the claim as well as any changes that are made later Addressing various coverage issues through the correct process and documenting through the correct process Problem solving Minimum requirements: Grade 12 qualification Excellent command of the Afrikaans language - non negotiable 2+ years' experience working with short-term Insurance claims - non negotiable Short-term insurance knowledge advantageous RE5 examination certificate will be advantageous Class of Business: Short Term Personal and Commercial Lines Certificates will be advantageous CPD hours achieved in current cycle will be advantageous Tertiary Qualification in short-term insurance will be advantageous Computer skills and knowledge (especially of Word, Excel, Outlook, Internet) and knowledge of operation of standard office equipment Knowledge of clerical and administrative procedures and systems, such as filing and proper record keeping Knowledge of principles and practices of basic office\/administrative management Knowledge of client centricity Excellent telephonic etiquette