Software Development Project Manager

SUMMARY:
The main function of the Development Project Manager (DPM) is to lead a Software Development team

POSITION INFO:

The Development Project Manager (DPM) will be responsible for leading a team of software developers, utilising the Scrum/Agile methodology to manage team performance, behaviour, productivity, and project delivery. This client-facing role requires frequent communication and updates to both internal and external clients regarding project status.

KEY RESPONSIBILITIES

Delivery Management

• Efficiently manage backlog grooming, sprint planning, estimates, and burn down reports to ensure timely project delivery.
• Maintain a 70% sprint efficiency rate by closely monitoring and managing team capacity.
• Ensure high-quality deliverables by keeping UAT failures below 5% for each deployment.

Client and Stakeholder Management

• Provide regular progress reports and present the status of team deliverables (Sprint Burn Down Reports) in weekly operations meetings.
• Manage client expectations, respond to escalations, and provide timely updates as agreed upon.

Team Management

• Set individual employee goals and conduct performance evaluations to ensure team members are meeting expectations.
• Monitor productivity and time logging to ensure efficient use of resources.

CORE SKILLS/COMPETENCIES

Technical Skills Required:

• Proficient in capacity and sprint planning.
• Experience with task tracking tools such as JIRA/Confluence.
• Familiar with Scrum principles and SAFe methodology for tracking, capacity planning, efficiency planning, and ceremonies.
• Adept at working under pressure.
• Proactive and highly motivated.
• Excellent customer relationship management skills.
• Knowledge of coding languages and principles.
• Conflict management skills.
• Strong understanding of quality control processes.
• Experience with performance management.
• Strong resource planning, project management, and organisational skills.
• Excellent professional communication skills, both oral and written.

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Minimum of 3 years of experience in a team leadership role.
• Minimum of 3 years of experience in a software development environment.
• IT-related qualification.
• Experience with Agile and Scrum.
• Experience in the retail industry preferred.
• Proven track record of successful project delivery.