Solution Architect

SUMMARY:
Candidate will be responsible for pre-sales, technical design, commercials, client relationships and have the ability to work within virtual teams delivering world class IT services

POSITION INFO:

Primary Responsibilities:

• Serve as the subject matter expert.
• Strong presentation and technical overview composition skills.
• Ability to work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
• You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
• Share the voice of the customer to influence the roadmap of new features and services.
• Develop areas of depth in technical domains relevant to your interests and your customer''s outcomes.
• Experience working in a customer-facing role.
• Passion for technology and for learning.
• Experience collaborating effectively with internal or external stakeholder groups at multiple levels.
• Serve as point of contact for all client account management matters
• Generate new business - Includes cold-calling, generating leads and opportunity management
• Develop business with existing clients – Includes upselling, cross-selling, improvements and renewals
• Forecast and track key account metrics
• Liaise with Project Management to ensure projects and installations are done correctly within set time frames Manage the entire sales process from lead, pre-sales, iterations and closure
  
  Requirements:
• Matric or Grade 12 Essential
• Tertiary qualification and/or a relevant degree/diploma will be an advantage
• Knowledge and experience in selling WAN mediums – Carrier  
• Knowledge and experience in selling WAN technologies – VPN, MPLS, SD-WAN
• Knowledge and experience in selling WAN topologies – Point to Point, Hub and spoke, Full Mesh, Dual-homed
• Knowledge and experience in selling Internet services – ISP  
• Knowledge and experience in selling Voice over IP services
• Must exhibit fundamental understanding of Cloud services - experience in selling Cloud services preferred
• Highly motivated and professional with excellent communication skills, highly confident and goal oriented
• Must show keen interest of perpetual learning to keep skills relevant and effective – Sales and technology online training, book reading etc.
• Participate in product, process and/or sales training in order to provide effective technical services solutions to clients
• Ability to communicate and articulate solution components and options with C-level management

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