Sourcing and Vendor Manager (Contracts & SLA)

SUMMARY:
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POSITION INFO:
A leading South African asset management organisation with a significant mandate to manage large-scale investments on behalf of public sector entities is seeking to appoint a Sourcing and Vendor Manager (IT Contracts & SLA) within its Information Technology function. This role is critical in driving effective vendor governance, procurement efficiency, and service delivery excellence across the organisation’s IT supplier ecosystem. Purpose of the Role To manage end-to-end sourcing, vendor performance, and contract governance within the IT environment, ensuring alignment to business needs, compliance frameworks, cost efficiency, and service quality standards. Minimum Requirements Bachelor’s Degree in Commerce, IT, or Business Administration Certification in ITIL, ISO 20000 Service Level Management, or equivalent (advantageous) Minimum 7 years’ experience in Vendor Management At least 5 years’ experience within an IT environment Strong understanding of Service Level Management and ITIL processes Experience in contract management and IT procurement environments Key Responsibilities Develop and implement IT procurement and demand plans aligned to business needs Manage vendor evaluation, appointment, and onboarding processes Oversee full contract lifecycle management and governance compliance Monitor and report on SLA performance and vendor compliance Conduct vendor due diligence across financial, security, DR, and business continuity domains Manage vendor relationships and service improvement initiatives Support IT cost management and ensure alignment to budget targets Drive escalation resolution and service issue management Contribute to IT strategy alignment with vendors and stakeholders Support assessment of IT implications in mergers and acquisitions Key Competencies Strong negotiation and stakeholder management skills Strategic and analytical thinking ability Excellent communication and relationship management Vendor governance and performance management capability Financial acumen and cost optimisation focus Ability to work under pressure and manage multiple priorities Strong leadership, influence, and problem-solving skills High level of professionalism, credibility, and integrity