Store Manager (Building Materials)

SUMMARY:
Job Title: Store Manager (Building Materials)
Department: Retail Operations
Location: KwaZulu-Natal
Employment Type: Permanent
Closing Date: 30 June 2026

About Us

Stratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries.

Our client, a well-established business within the building materials industry, is seeking an experienced Store Manager to oversee the daily operations and performance of a high-volume store. The successful candidate will be responsible for managing operational efficiency, driving sales, ensuring excellent customer service, controlling stock, and leading a team to achieve business objectives.
This role requires a strong retail leader with proven experience within the building materials sector and a hands-on approach to managing store operations.

Key Responsibilities

Store Operations Management

• Manage the day-to-day operations of the store to ensure efficient and profitable performance.
• Ensure operational procedures and company standards are implemented and maintained.
• Monitor overall store performance and identify opportunities for operational improvements.
• Maintain high standards of housekeeping, merchandising, and store presentation.

Sales & Business Performance

• Drive sales growth and achieve monthly and annual targets.
• Develop and implement strategies to increase revenue and customer retention.
• Monitor sales trends and identify growth opportunities.
• Ensure customer requirements are met through effective product availability and service delivery.

Stock & Inventory Management

• Oversee stock ordering, receiving, storage, and inventory control processes.
• Conduct stock counts and manage stock variances.
• Ensure effective stock rotation and minimise losses, damages, and shrinkage.
• Maintain adequate stock levels to support customer demand.

Team Leadership & Staff Management

• Lead, motivate, and manage store employees.
• Conduct staff scheduling and monitor productivity and performance.
• Recruit, train, coach, and develop team members.
• Foster a positive and results-driven work culture.

Customer Service & Relationship Management

• Ensure exceptional customer service standards are maintained.
• Manage customer complaints and provide effective resolutions.
• Build and maintain strong customer relationships.
• Support key accounts and customer retention initiatives.

Financial & Administrative Management

• Monitor budgets, expenses, and store profitability.
• Manage cash handling and financial controls.
• Prepare operational and management reports.
• Ensure adherence to company policies and procedures.

Minimum Requirements

• Grade 12 (Matric).
• Relevant qualification in Retail Management, Business Management, or related field will be advantageous.
• Minimum 5 years' experience in a Store Manager role.
• Previous experience within the building materials industry is essential.
• Strong experience managing stock, sales, operations, and staff.
• Sound financial and business management experience.
• Computer literacy and experience with retail systems.
• Valid driver's licence and own reliable transport.

Skills & Competencies

• Store Operations Management
• Building Materials Industry Knowledge
• Sales & Profitability Management
• Stock Control & Inventory Management
• Team Leadership
• Customer Relationship Management
• Financial Management
• Planning & Organising
• Communication Skills
• Problem Solving & Decision Making
• Performance Management

What is on Offer

• Competitive salary package
• Fuel card provided
• Company cellphone provided
• Opportunity to join an established and growing business
• Dynamic and fast-paced working environment
• Career growth and development opportunities

How to Apply

Send CV: tasmim.cassim@stratogo.com
Please ensure the job title "Store Manager (Building Materials)" is reflected in the subject line of your email application.
Please note: Only candidates with previous building materials industry experience will be considered.

Note: If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.

 

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