Store Operations Manager

SUMMARY:
Our client in George is hiring a Store Operations Manager

An established hardware and building materials retailer, is seeking an experienced and execution-focused Store Operations Manager to take full ownership of store performance, profitability, and operational excellence.

POSITION INFO:
Description:

The Store Operations Manager will be responsible for managing all aspects of store operations, driving profitability, implementing effective loss prevention controls, and leading a high-performing team to achieve operational and financial targets

Responsibilities:

• Full accountability for daily store operations and overall profitability
• Lead, manage, coach, and discipline staff to ensure performance standards are met
• Implement and maintain loss prevention controls and shrinkage reduction strategies
• Maintain high standards of store presentation, merchandising, and stock levels
• Oversee inventory management, deliveries, and operational KPIs
• Monitor sales performance and implement corrective actions where required
• Ensure compliance with company policies, procedures, and safety regulations

• Minimum 5 years’ retail management experience, preferably within hardware or building materials
• Proven loss prevention experience with measurable results (experience examples required)
• Strong product knowledge of hardware, tools, paints, and building supplies
• Demonstrated experience managing and leading diverse teams
• Strong operational and execution skills with a hands-on management approach
• Proficiency in POS systems and inventory management systems
• Ability to work with metrics and operational reporting
• Valid driver’s licence
• Clear criminal record