Job Description
Senior Strategic Revenue Assurance Manager:
The following teams will report into the role:
Hardware billing
- Annuity billing (entire continental footprint - Africa)
- Africa Consumer Hardware billing
- Africa Consumer annuity billing
- Africa Fleet credit control and collection
- Africa Consumer credit control and collection
Direct Reports: 6 Managers
The role is a strategic leadership role with full responsibility for the key driver of our business - Revenue. This number is the most important metric, with subscriber growth, for our investor base.
The role requires an individual who is able to:
- understand a complex and diverse business with multiple solutions to ensure that all revenue elements are billed
- analyse and manipulate complex data sets to identify revenue leakage
- lead an operational finance team to ensure complete and accurate billing
- collaborate with cross functional teams and engage at Executive level with team who impact billing
- understand consumer and corporate credit behaviour
- can analyse and develop appropriate credit vetting criteria for consumer and corporate clients
- can dynamically set and implement collection strategies to optimise collection
- is able to interact at Executive level with Key Account clients to deliver the customer service they expect
- can maximise return on CAPEX through the effective rehabilitation of clients previously in arrears
- can maximise lifetime customer value through effective customer retention management
Key strengths:
- CA(SA) preferred
- Dynamic free thinker who is solutions driven
- strong systems and process understanding with the ability to identify areas of improvement and to implement enhancements
- excellent communication skills (verbal and written)
- resilience, the ability to patiently wait for the correct strategy to bear fruit
- a passion for partnering to deliver value
Salary: R----- - R1.1 mill p.a. CTC
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