Support Analyst

Recruiter:

Summit Africa Recruitment

Job Ref:

2096481968

Date posted:

Saturday, March 5, 2022

Location:

Cape Town, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Our IT team is looking for a Support Analyst to support the Oracle Merchandise systems and users.
The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its users.

Responsibilities:
• To be responsible for technical support of the PLM / Oracle Merchandising systems, through the effective resolution of incidents and problems, including after-hours standby and support where necessary
• To participate in requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements.
• To analyse and address issues, and recommend appropriate solutions
• To be responsible for the definition and execution of test plans and procedures, to ensure the successful implementation of system changes
• To administer technical administration and configuration, with support from 3rd party vendors
• To perform admin and housekeeping for the systems
• To assist in end-user training

Requirements
• Grade 12 or equivalent (Essential)
• Related tertiary qualification (Essential)
• Experience in ERP Systems (Advantageous)
• Knowledge of databases and using SQL tools to interrogate data (Advantageous)
• Organisational skills (Essential)
• Oral and written communication skills (Essential)
• Analytical thinking and problem solving (Essential)
• Ability to work well in a rapidly changing environment
• Ability to work independently but must also be a good team player

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

ITApplications Support Analyst
Location: Cape Town
Salary:
3 days ago

Data Integrity and Systems Support Analyst (Agricultural OR Fruit)
Location: Cape Town
Salary:
89 days ago

Financial Analyst
Location: Cape Town
Salary: 600 000
You have earned your stripes as a Chartered Accountant (SA), or you are right on the brink of qualifying. You are sharp, analytical, and ready to trade audit checklists for commercial strategy and boardroom influence.If you are looking for a role where your insights drive real business decisions in a fast-paced, high-performance environment, this is the one for you.
1 day ago

Business Process and Test analyst - Contract - Onsite
Location: Cape Town
Salary: R400 - 470 per hour
Business Process and Test analyst - Contract - Onsite
1 day ago

Supply Chain Quality Controller
Location: Stellenbosch
Salary:
Our client, an established company based in Stellenbosch, Cape Town, is seeking a Supply Chain Quality Controller to join their dynamic team. The ideal candidate will hold a BSc/Diploma/Degree in Quality Management, Quality Assurance, Food Technology, Food Science, or Supply Chain Management, and have 3–5 years of experience in a compliance-related role such as Compliance Officer or Complian...
1 day ago

Graduate Quantitative Investment Analyst
Location: Cape Town
Salary:
3 days ago

Senior Security Analyst
Location: Cape Town
Salary:
3 days ago

Compliance Analyst / KYC Officer
Location: Cape Town
Salary: R44 000.00 Monthly
Job Description: The Compliance analyst / KYC Officer will be responsible for conducting Know Your Customer (KYC) reviews, performing Anti-Money Laundering (AML) checks, and ensuring that all transactions and business relationships adhere to both UK and South African regulatory frameworks. The role will also support the Head of Compliance in audit preparation, internal reporting, and policy implem...
4 days ago

Technical Business Analyst
Location: Cape Town
Salary: Annually
Technical Business analyst who will be responsible for contributing technically to software development projects.
4 days ago

Treasury Analyst
Location: Cape Town
Salary: Annually
Take the next step in your finance career
4 days ago

Support Analyst

Similar jobs you might be interested in:

Create a free job alert for Support Analyst in Cape Town