Support Engineers

Recruiter:

Network Recruitment

Job Ref:

ITE007626/Nto

Date posted:

Sunday, April 26, 2026

Location:

Cape Town, South Africa

SUMMARY:
Looking for experienced Support Engineers in the Western Cape who are confident in managing and supporting IT infrastructure, as well as providing hands-on technical support. This is ideal for professionals who enjoy problem-solving, working directly with users, and ensuring minimal downtime across systems.

POSITION INFO:

Key Responsibilities:

Provide second and third line technical support to end users
Troubleshoot hardware, software, and network-related issues
Install, configure, and maintain IT systems and infrastructure
Ensure system uptime, performance, and security best practices
Escalate complex issues where necessary and follow through to resolution

Job Experience and Skills Required:
Education:

Relevant IT qualification
MCSE (Microsoft Certified Solutions Expert) certification is essential

Experience:

Minimum of 3–5 years’ experience in a Support Engineer or similar role
Proven experience supporting Windows environments and network infrastructure
Experience with on-site and remote user support

Skills:

Strong knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365)
Networking fundamentals (TCP/IP, DNS, DHCP)
Experience with troubleshooting hardware and software issues
Familiarity with remote support tools and ticketing systems

Non-negotiables:

Valid driver’s license and own reliable vehicle
Strong communication and customer service skills
Ability to work independently and manage time effectively
Based in the Western Cape or open to opportunities within the region

Apply now!

For more exciting IT vacancies, please visit:

I also specialise in recruiting in the following:
Data Engineer
Software developer
Data Analyst
Infrastructure
Architecture
... and more!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact:
Ntokozo Soko
Specialist Recruitment Consultant
Connect with me on LinkedIn!

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