Support Service Technician

Repair and maintenance of product, including logging faults and problems for continued improved products.
Diagnostics and resolutions to ensure customer satisfaction.
Forensic investigation into facility failures, understanding root causes, and establishing control measures to prevent reoccurrence.
Accurate and timely reporting to all stakeholders, including customer feedback.
Complete Test Services to all industry clients.
Apply continuous improvement techniques in all activities to ensure ever-improving facilities.
Liaise with the Development team with regards to problems experienced on site and in workshops for continued improvement.
Issue diagnostics and resolution, ensuring high quality and timely reporting to the team and customer.
Contributing to delivering a complete Battery Test Service to all Industry clients.
Defines Test Cycles, Operating conditions, and various support functions based on all customer requirements/specifications
Effectively fault find and repair batteries

Skills & Experience:
Minimum 2-5 Years of experience
Excellent verbal and written communication skills
Able to make limited decisions on technical matters within the framework
Building and Maintaining Relationships
Able to work in a team and alone
Must be physically fit and able to travel and perform duties under harsh and possibly hazardous client site conditions and requirements

Qualification:
Technical Diploma/Certificate or BTech– Electrical Engineering OR Trade Test Electrician

Only South African Residents or individuals with a relevant South African work permit will be considered.


Contact CLAYTON BRADFIELD on , quoting the Ref: CTE023259.

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