Support Technician (IT Solar System)

SUMMARY:
Our client is looking for a Support Technician to join their team in Pretoria

POSITION INFO:
Roles and Responsibilities
Support Technician
Salary: Industry Related, depending on experience + 13th cheque + Discretionary annual bonusses
Area: Moot, Pretoria

Please note: The salaries offered by our clients are determined in accordance with market standards, while considering the candidate's qualifications, skills, and level of experience.

Working hours: Monday – Friday 07:30- 16:30

Job Overview: The Support Technician will provide technical, administrative, and operational support to ensure the smooth manufacturing, quality control, pre-commissioning, and commissioning of genset integration systems. The role requires strong coordination skills, technical aptitude, excellent organisation, and the ability to support both internal teams and external clients.

Minimum Requirements:
Technical qualification or relevant experience in electrical, electronics, automation, IT support, or related field.
Solar industry experience would be highly beneficial
Previous experience in a technical support / operational support environment (advantageous).
Strong administrative and organisational skills.
Good understanding of systems, dashboards, and technical documentation.

Duties, but not limited to:
Operational & Administrative Support
Maintain a high level of organization, accuracy, and efficiency in all tasks.
Coordinate and schedule the manufacturing of genset integration kits.
Maintain accurate records and compile reports as required.
Manage internal and external correspondence and ensure prompt, professional responses.
Develop and maintain effective filing and information management systems.
Technical Support & Quality Control
Assist with the maintenance of the technical dashboard and support upgrades as required.
Perform pre-commissioning of systems when needed.
Conduct quality control inspections and technical checks to ensure compliance and functionality.
Support installers with remote commissioning of sites and troubleshooting where necessary.
Client & Sales Support
Assist with the sales process of genset integration units (technical support, documentation, and coordination).
Provide support to both external and internal clients, ensuring a professional and solutions-driven service.
Liaise with various departments to ensure seamless delivery and implementation.
Internal IT Support
Assist with internal IT-related issues and basic troubleshooting.
Support general problem-solving and ensure minimal downtime for staff.

Please note: Only shortlisted candidates will be contacted
Employment Details
Employment Type:
Permanent Employment
Industry:
Solar & Renewable Energy
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Pretoria
Salary bracket:
R 0 - 0
Drivers License:
CODE B (Car)
Own car needed:
Yes