Support Technician (Longdale JHB)

Recruiter:

Recru-it

Job Ref:

PE011301/LM

Date posted:

Friday, August 8, 2025

Location:

Johannesburg, South Africa

Salary:

Market Related Monthly

SUMMARY:
Key Objectives
To assist the IT Team with Information & Communication Technology for the company.

Inherent Job Requirements

Grade 12 / Matric / NQF level 4 essential
3 Year degree in Computer Science / Information System would be advantageous
Up to 2 years of experience in an IT support / technician role
Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support, and maintenance
Networking knowledge of TCP/IP and Syspro would be advantageous

Behavioural Dimensions Required

Drive and resilience – Remain positive and optimistic when setbacks occur. Always finds a way forward.
Analyzing and forming opinions – Being focused on examining matters in a systematic way.
Performing under pressure – Maintaining effective performance under pressure, or when faced with setbacks or disappointments
Service – Demonstrates strong commitment to meeting the needs of co-workers, managers, or direct reports to ensure their full satisfaction
Teamwork – Participates as an active and contributing member of the team to achieve team goals. Work cooperatively with other team members.

Job Description

Diagnostics on relevant machines.
Report to ICT Manager on problems that occurred
Discuss solutions and approach to problems
Maintain local printers.
Documentation of file backup verification
Backup logbook updated daily
Backup tapes sent off-site (Metro File) daily
Ensure all key users are backing up & can be restored
Remote or telephonic assistance to all Bedding sites
Support remote sites for PC & printing problems
Backup of key personal from remote sites
Latest antivirus patches for all remote users
Create new users in Active Directory
Maintain current user profiles
Assist users with PC & printing problems
Maintain user password policies
Create & maintain Software Library
Ensure all software on PC's are licensed
Load all new pc's with Microsoft Office & Syspro
Maintain network & LAN settings on PC's
Remove all games & unlicensed software from pc's
Support and maintain Factory production scanning

POSITION INFO:
Key Objectives
To assist the IT Team with Information & Communication Technology for the company.

Inherent Job Requirements

Grade 12 / Matric / NQF level 4 essential
3 Year degree in Computer Science / Information System would be advantageous
Up to 2 years of experience in an IT support / technician role
Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support, and maintenance
Networking knowledge of TCP/IP and Syspro would be advantageous

Behavioural Dimensions Required

Drive and resilience – Remain positive and optimistic when setbacks occur. Always finds a way forward.
Analyzing and forming opinions – Being focused on examining matters in a systematic way.
Performing under pressure – Maintaining effective performance under pressure, or when faced with setbacks or disappointments
Service – Demonstrates strong commitment to meeting the needs of co-workers, managers, or direct reports to ensure their full satisfaction
Teamwork – Participates as an active and contributing member of the team to achieve team goals. Work cooperatively with other team members.

Job Description

Diagnostics on relevant machines.
Report to ICT Manager on problems that occurred
Discuss solutions and approach to problems
Maintain local printers.
Documentation of file backup verification
Backup logbook updated daily
Backup tapes sent off-site (Metro File) daily
Ensure all key users are backing up & can be restored
Remote or telephonic assistance to all Bedding sites
Support remote sites for PC & printing problems
Backup of key personal from remote sites
Latest antivirus patches for all remote users
Create new users in Active Directory
Maintain current user profiles
Assist users with PC & printing problems
Maintain user password policies
Create & maintain Software Library
Ensure all software on PC's are licensed
Load all new pc's with Microsoft Office & Syspro
Maintain network & LAN settings on PC's
Remove all games & unlicensed software from pc's
Support and maintain Factory production scanning

Similar jobs you might be interested in:

Operations Coordinator (Permanent Part Time - Wits RHI)
Location: Hillbrow
Salary: Monthly
Background:The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa’s health challengesIt is located within the University of the Witwatersrand and addresses some of the greatest public health concerns affecting our region, including HIV and its related problems, sexual and reproductive health, and vaccinology
1 day ago

Group Administrative and Marketing Support Coordinator- PTA
Location: Pretoria
Salary: To be discussed at Interview stage
Provide administrative and operational support Our Client. Focusing on the sourcing, ordering, and management of marketing materials, coordination of stock levels, and assistance with special projects such as influencer and PR product packaging.
2 days ago

SUPERVISOR ONLINE AND SUPPORT CENTRE
Location: Johannesburg
Salary: Market related
To manage the Telebet and Online Support centre and ensure that all policies, procedures and standards are adhered to. Ensure excellent customer engagement, as well as accurate and timeous facilitation of telephonic betting services whilst living the 4 Racing values.
2 days ago

Internal Sales Assistant/PA, Germiston
Location: Johannesburg
Salary:
We are seeking an Internal Sales Assistant / PA for a permanent role based in Germiston, Gauteng.
8 days ago

IT Technician
Location: Modderfontein
Salary:
The IT Support Technician will be responsible for provided technical and application support to our Head office and Retail Stores countrywide telephonically and remotely, being the primary point of contact for any IT related queries.In addition to the support role, The IT Support Technician will be responsible for installing and configuring computer hardware and Software, Troubleshooting of Printe...
22 days ago

Support Technician (Longdale JHB)
Location: Johannesburg
Salary: Market Related Monthly
Key ObjectivesTo assist the IT Team with Information & Communication Technology for the company. Inherent Job RequirementsGrade 12 / Matric / NQF level 4 essential3 Year degree in Computer Science / Information System would be advantageousUp to 2 years of experience in an IT support / technician roleExperience with Microsoft Windows desktop operating systems and desktop software installat...
28 days ago

Sales Account Manager (Labelling & Barcoding)
Location: Germiston
Salary: R25 000
Sales Account managerGermistonR30 000 CTC plus benefits Our Client in the printing industry, is seeking a Sales Account manager to join their team.
30 days ago

Registration Specialist - Herbicides
Location: Johannesburg
Salary: Market Related
An established international manufacturer of specialised agrochemicals is seeking a Registration Specialist to manage routine activities, including studying and compiling scientific and legal documents to ensure that products within the Herbicide, IVM, and Adjuvant portfolios comply with governmental regulations. Collaborate closely with the Product Development Lead for Herbicides, Seed Treatment,...
30 days ago

Payroll Administrator
Location: Johannesburg
Salary:
77 days ago

Maintenance Head - Injection Moulding/Printing
Location: Johannesburg
Salary: Monthly
A well-known plastics injection moulding packaging manufacturing company requires the above to lead the site maintenance function in providing both a reactive and proactive, multi-skilled maintenance service on all operational equipment and facilities infrastructure.
25 days ago