System Analyst | Rivonia, Gauteng | Permanent

SUMMARY:
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POSITION INFO:

Are you a structured thinker who thrives on turning complexity into clarity? Do you enjoy bridging the gap between business needs and technical delivery?

An established software solutions environment is seeking a System Analyst to join its Delivery & Governance team. This role is central to ensuring that business requirements are clearly understood, accurately documented, and effectively translated into functional specifications that enable high-quality technical delivery.

You will work closely with business stakeholders, developers, Scrum Masters, and external partners to define, validate, and test solutions. From ideation through to go-live and post-implementation support, you will play a hands-on role in ensuring solutions are fit for purpose, aligned to architecture standards, and delivered with excellence.

Our client operates within the South African software industry, delivering tailored technology solutions to a diverse customer base. They are known for nurturing innovative thinkers and fostering a collaborative, delivery-focused culture.

What You’ll Do

• Gather, analyse, and validate business and technical requirements

• Document Functional Specifications, Interface Specifications, and prototypes in line with industry best practices

• Create and interpret UML artefacts including Use Case, Sequence, Activity, and Entity Relationship Diagrams

• Break down Epics into User Stories and contribute to Agile estimation and planning

• Develop process diagrams and introduce business process improvements

• Analyse system interfaces and define corresponding interface specifications

• Perform data analysis and modelling to support solution design

• Coordinate with Development Managers and Scrum Masters to plan delivery

• Drive projects from ideation to completion, including WBS formulation and sizing

• Create, review, and execute test cases across functional and non-functional requirements

• Manage defects, regression testing, and contribute to automated testing inputs

• Support production environments through log analysis, root cause investigation, and troubleshooting

• Engage internal teams and external third parties to ensure successful project outcomes

What You Bring

• Minimum 4 years’ experience in Technical Systems Analysis and Integration

• Strong experience in data analysis and modelling

• Proven exposure to Agile methodologies, including User Story definition and estimation

• Solid understanding of UML and BPMN 2.0

• Experience with process mapping and structured requirements definition

• Exposure to web services and APIs

• Working knowledge of JIRA and Agile principles

• Ability to challenge business thinking and propose alternative, value-driven solutions

• Strong analytical skills with a structured problem-solving approach

• High standards for documentation and delivery quality

Advantageous

• Experience with Sparx Enterprise Architect, Rational Rose, or similar tools

• Background in software development

• Experience integrating APIs

What Success Looks Like

• Business requirements are clearly articulated and traceable to delivered functionality

• Functional and non-functional requirements are consistently met

• Seamless collaboration between business and technical teams

• Projects delivered on time with minimal defects and strong user satisfaction

• Continuous improvement in processes and solution design