System Implementation and Support Consultant

Recruiter:

Sydsen

Job Ref:

JHB003259/CH

Date posted:

Sunday, October 16, 2022

Location:

Centurion, South Africa

JOB SUMMARY:
Our client is looking for a confident individual to fill the role of a - System Implementation and Support Consultant - Midrand, Gauteng (Hybrid)

JOB DESCRIPTION:

The prime function of this role is to assist clients in preparing for, and then managing, the implementation of Automotive software solutions into their organizations. The Implementation Consultant is therefore a key member of the implementation and support team, responsible for planning and executing the set-up and training of the Automotive software solution.

The duties and responsibilities for this position include the following:

Data conversions from the old system to the new system
Installation of Dealer Management System
Train individuals and groups on how to use Software
Implement system:
Training all system users
Monitor Go-Live
Monitor Month-end
Handover customer to Customer Support after Go-Live
Set up system modules as per client requirements, including user id and permissions
Provide customer support about Fixed Assets, General Ledger, Debtors, Creditors
Reconciliations, Trial balances, Vehicles, Parts, Service and CRM
Management Report writing
Log faults and requests
Monitor user progress
Perform needs analysis with customers

Key Accountabilities

Responsible for system setups
User classroom training sessions
Complete product installations
Month-end installations
Creating client financial reports
Pre-handover customer support
High standard of project deliverables
Work long hours and weekends when required

The following is required:

Preferred highest education
Comm Accounting
Academic and Experience Requirements
Matric with Accounting
NQF Level 5 qualification with accounting is essential
Completed Degree or Diploma with Accounting will be an advantage
IT knowledge and experience will be an advantage
Advanced MS Excel working knowledge and experience
Software implementation experience
Dealer Management Solution (DMS) Software experience
Experience in working in the Automotive Industry

Please note that this role does require extensive travelling.

Apply now!

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