Systems Administrator

SUMMARY:
Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in  Durban.

POSITION INFO:
Key Performance Areas
(Any experience in below KPA will be advantageous)

• Provide On-Site First and Second Level End User Support.
• Installation, Troubleshooting & Maintenance of the below Hardware:
  • Servers.
  • Laptops.
  • Desktops.
  • MFP Printers.
  • VOIP Hardware.
  • Networking Hardware (Wired & Wireless).
• Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.

• Must be able to work under pressure.
• Must be able to address multiple calls simultaneously and prioritize accordingly.
• Must be Self-Motivated and able to work under general supervision, with close attention to detail.
• Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.

• Ability to produce accurate results within prescribed deadlines.
• Neatness in work essential.
• Passion for the IT Industry.
• Results-driven, positive, and professional disposition.
• Client service skills and customer approach.
• Excellent Interpersonal; verbal and written communication skills.
• Problem Solving and Troubleshooting skills essential.
• Excellent time management skills.
• Positive, confident approach to work and colleagues.
• Honest and reliable.
• Self-Motivated.
• Sober Habits.
• Driver’s license and own transport essential.

• Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
• Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
• Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
• Proficient with Microsoft 365.
  • Microsoft Office Packages.
  • Teams.
  • Sharepoint.
  • PowerBi.
• Intermediate TCP/IP Networking knowledge essential
  • VLANS.
  • Firewalls.
  • DHCP.
  • DNS.
• Experience with various Internet Connectivity Mediums essential:
  • 3G / LTE.
  • Fibre.
  • Microwave.
• Experience with Enterprise Antivirus packages essential:
  • ESET Endpoint Protection.
• Technical experience with Sage 300 Advantageous.
• Technical experience with Syspro Advantageous.
• Minimum of 5 years in a Desktop Support / System Administrator role essential.