TECHNICAL CUSTOMER SERVICE CONSULTANT Ã¢Â€Â“ INFORMATION TECHNOLOGY Ã¢Â€Â“ DURBANVILLE

Recruiter:

MPRTC

Job Ref:

NEL009836/PF

Date posted:

Wednesday, March 17, 2021

Location:

Capetown, South Africa

Salary:

Neg

SUMMARY:
Our Client within the Web Hosting realm is currently seeking a Technical Customer Care Consultant for their call centre in Durbanville. They are looking for someone who is passionate about helping their customers, with a brilliant attitude and a willingness to learn. They are looking for the successful candidate to invest into their business as there will be continuous Training for this role.

POSITION INFO:

Requirements

Matric
Passionate about Customer Service.
Knowledge of Domains.
High level understanding of various content management systems, i.e Wordpress.
Understanding of various mail access methods i.e POP and IMAP.

Duties include, but not limited:

Assisting customers with email setup across various mail programs.
Troubleshooting and assisting customers with their email.
Troubleshooting and assisting with web hosting related queries.
Assisting customers to navigate our hosting control panel.
Ability to work after hours as support for customers.

By submitting your CV you accept that we will retain your CV in our database in accordance with the Protection of Personal Information Policy. You also accept that your information can be shared with 3rd Parties.
We will contact you should your CV be suitable for any available positions. Should you have not been contacted within 14 days, please consider your application unsuccessful.
You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your information by contacting us.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

German-Speaking Roles: Technical Support Agent, Customer Success and Retentions Agent & Onboarding Agent
Location: Cape Town
Salary: 20 000 Monthly
German-Speaking roles: technical Support Agent , customer Success and Retentions Agent & Onboarding AgentOffice Based - Cape Town CBDJoin an International Google-Partner Company - Global SaaS Leader headquartered in Berlin Germany!As a Google worldwide partner, the company is Europe's leading and largest independent provider of customer insights through transaction-based Google reviews a...
24 days ago

Operations Manager
Location: Capetown
Salary: R 750 000.00 negotiable
As GM, your technical skills within the automotive industry will assist you in driving Sales, management of staff, logistics, stock & business, securing results & exceptional customer care.
1 day ago

General Manager
Location: Capetown
Salary: R 750 000.00 negotiable
As GM, your technical skills within the automotive industry will assist you in driving Sales, management of staff, logistics, stock & business, securing results & exceptional customer care.
1 day ago

First Line Technical Support Agent
Location: Cape Town
Salary:
Datacentrix is looking to hire IT service Desk Agents to join our service Desk Team. The successful candidates will have a passion for providing excellent customer service and have strong technical problem solving, troubleshooting and communication skills. In this role, you would be responsible for 1st line systems support to over 1000 users.
1 day ago

Underwriting Administrator
Location: Cape Town
Salary:
2 days ago

External Sales and Admin Administrator
Location: Cape Town
Salary:
2 days ago

Sales Administrator
Location: Westlake
Salary:
Are you a detail orientated team player who thrives on finding solutions and taking ownership of administration processes for sales and managing clients?Our client within the technical sector based in Westlake Business Park requires an individual with experience in a B2B environment who has strong values, a collaborative mindset ensuring sales operations run smoothly.You’ll be responsible fo...
3 days ago

Remote Support Engineer – 2nd Line
Location: Capetown
Salary: Market-Related
This role exists to provide high-quality 2nd line remote support to a diverse international client base, ensuring incidents and service requests are resolved efficiently and customer satisfaction remains consistently high.
3 days ago

Senior IT Project Manager
Location: Cape Town
Salary: R65k - 85k per month
We are looking for a Senior IT Project Manager to join our team in Cape Town.
3 days ago

Project Manager Account Executive
Location: Cape Town
Salary: 280 000
Own the Stage – From Pitch to Production!
3 days ago

TECHNICAL CUSTOMER SERVICE CONSULTANT Ã¢Â€Â“ INFORMATION TECHNOLOGY Ã¢Â€Â“ DURBANVILLE

Similar jobs you might be interested in:

Create a free job alert for TECHNICAL CUSTOMER SERVICE CONSULTANT Ã¢Â€Â“ INFORMATION TECHNOLOGY Ã¢Â€Â“ DURBANVILLE in Capetown