Team Leader: Packing

Essential Duties and Responsibilities

Management of Packing

Ensure delivery on customer satisfaction and service excellence through efficient packing warehouse operations.
Motivate team to consistently perform and meet and exceed set targets daily.
Take ownership and care of all stock and orders within the required speed to ensure
that the items are dispatched within the right time frame.
Ensure Packing Team are motivated to maximise productivity by driving efficiencies
Optimisation on the warehouse at all times.
Investigate warehouse discrepancies, ensure that packing specifications are correct
and provide feedback on reported damages at internal customers, to management.
Implement Packing process improvement initiatives as directed by management.
Ensure the Focus of the Packing Team are based on the customer’s needs and service
delivery.

Staff Management
Helping to attract and retain qualified and motivated workforce while fostering new
ideas for improvements from direct reports.
Continuously develop direct reports by coaching. Document progress and ensure
Warehouse Assistants are cross trained to provide adequate coverage in key
processes.
Assisting with the evaluation of employee performance, handle disciplinary issues and
maintaining an environment of respect and accountability to promote a cooperative
and harmonious working climate.
Health and Safety
Accountable for the compliance to company safety policies and procedures
Ensure housekeeping standards are always maintained.
Carry out investigations into any accidents or near-miss incidents.
Education & Experience Requirements
Essential: Matric Certificate
Desirable: Degree or Diploma in Supply Chain Management
Essential: Minimum of 3 years of experience in Distribution, Warehousing; with emphasis
on the Retail Footwear; Apparel/Fashion Industry.
Minimum of 3 years in directly managing people to deliver results.
Knowledge of warehouse layout and flow design.

Core Competencies
Ability to persuade and influence
Attention to detail
Adapting and responding to change
Coping with pressure and setback

Skills and Abilities
Commercial thinking skills
Deciding and initiating action
Negotiation skills
Communication skills
Problem Solving Skills
Planning and organizing skills
Technical Skills
Computer Literacy (Outlook, MS Excel, MS Word, PowerPoint)
Data analysis ability using MS Excell tools like Pivot Tables & VLOOKUP
Knowledge of a WMS system
Numerical Skill essential 

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