Technical Business Analyst

SUMMARY:
Are you an experienced Technical Business Analyst with a passion for process automation and digital transformation? Join a leading consultancy and play a key role in delivering innovative workflow and document management solutions!

POSITION INFO:
A leading digital solutions consultancy is seeking a Technical Business Analyst to support a major enterprise client on a digital transformation initiative. This hands-on, client-facing role involves analysing business processes, gathering technical requirements, and bridging the gap between business needs and technology solutions.

Why apply?

• Work on a high-impact digital transformation project
• Exposure to workflow automation and document management systems
• Collaborative environment with leading enterprise clients
• Opportunity to influence process optimisation and automation strategies

• Analyse business processes to identify improvement and automation opportunities
• Gather and document detailed functional and technical requirements
• Collaborate with solution architects and developers to translate requirements into designs
• Support delivery of workflow automation, forms, and document management solutions
• Facilitate workshops, user interviews, and requirements validation sessions
• Map as-is and to-be processes and support process re-engineering initiatives
• Create clear documentation including user stories, process diagrams, and acceptance criteria
• Act as liaison between business teams and technical delivery functions
• Assist in testing, user acceptance, and rollout activities

• Relevant diploma or degree in IT, Business Analysis, or related field

• Proven experience as a Business Analyst or Technical BA on digital transformation or automation projects
• Strong understanding of business process modelling and improvement methodologies
• Familiarity with document management systems (e.g., SharePoint, M-Files, OpenText)
• Excellent communication and stakeholder management skills
• Ability to work autonomously in a hybrid client environment

• Experience with iManage document management systems
• Exposure to low-code or intelligent automation solutions
• Understanding of integration, data flow, and systems interoperability
• Legal industry experience
• Agile delivery exposure
• Interest in Copilot Studio / Agentic AI

• Software Developers (Back-End / Front-End / Full Stack)
• Mobile Developers
• Business & Systems Analysts
• BI & SQL Experts
• UI / UX Professionals
• Data Scientists / Data Analysts
• Big Data Professionals
• Cloud Experts
• Infrastructure Specialists
• DevOps / SecOps Experts
• Cyber Security Specialists
• SEO / Digital Designers