Technical Business Analyst - Gauteng

SUMMARY:
Our client, a leading electrical wholesaler, requires a technical business analyst for their Midrand branch, to bridge the gap between business needs and technical solutions by analysing requirements, designing functional specifications, and managing the delivery of IT and digital transformation projects.

POSITION INFO:
Key Responsibilities:

Business Analysis and Requirements Gathering

• Engage business units (Procurement, Sales, Finance, Operations) to understand and document business processes and pain points.
• Translate business needs into detailed functional and technical specifications.
• Develop use cases, user stories, process maps, and data flow diagrams.
• Analyse and model current vs. future state processes to identify automation and optimization opportunities.

• Evaluate and document integration needs across ERP, BI, WMS, and cloud platforms.
• Collaborate with developers and systems architects to design feasible, scalable solutions.
• Validate system designs against business requirements.

• Support or lead IT project planning and execution, including scoping, scheduling, and budgeting.
• Manage small-to-medium sized IT initiatives end-to-end
• Track progress, manage risks/issues, and report on milestones.
• Work with external vendors and internal teams to coordinate deliverables.

• Define test scenarios, coordinate UAT, and validate outputs against expected outcomes.
• Work with QA resources to ensure issues are logged, tracked, and resolved.

• Support training and onboarding of users to new systems and processes.
• Act as a subject matter expert for implemented tools and platforms.
• Develop documentation, SOPs, and support guides.

• Bachelor’s Degree in Information Systems, Computer Science, Engineering, Business, or related field.
• Project management certification (Agile, PMP, PRINCE2) is a strong plus.
• 3–5+ years in business analysis or systems analysis within IT environments.
• Experience in managing or coordinating technical projects.
• Familiarity with ERP systems, databases, APIs, and BI/reporting tools.
• Proficient in requirements gathering and documentation (BPMN/UML/BRD formats).
• Strong SQL/data analysis skills or exposure to tools like Qlik, Power BI, or Tableau.
• Good understanding of software development life cycles (SDLC, Agile).
• Confident stakeholder engagement and presentation abilities.
• Detail-oriented with strong analytical and organisational skills.