Technical Co-Ordinator

 

Recruiter:

Headhunters

Job Ref:

549730050

Date posted:

Wednesday, June 22, 2022

Location:

Port Elizabeth, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Our client in the IT industry is looking to employ a Technical Coordinator in their organization, based in Port Elizabeth.   

The Technical Coordinator coordinates the technical support team. This involves management of the day to day running of the help desk, job allocation and customer communication.

Requirements: 

  • Matric and relevant tertiary qualification. 
  • Basic IT experience to assist with first line support.
  • Good communication skills (written and verbally)
  • Attention to detail.
  • Excellent organizational skills.

Duties and Responsibilities: 

  • Job / call logging received via email or telephonic and correct logging of calls on company system.
  • Prioritizing and escalating calls / jobs for technicians.
  • Knowledge of high priority calls and client base.
  • Assignment of jobs / calls to technicians and rescheduling / moving jobs between techs when necessary.
  • Tech and client follow-ups of jobs / calls logged.
  • Understanding customer needs / requirements.
  • Basic reporting for Technical Manager (daily job reporting).
  • Call logging and follow-up of 3rd party contractors.
  • Assist walk-in clients with booking in of their equipment and assigning to technician.

 

If you are not contacted within two weeks of applying, please consider your application unsuccessful. 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Client Service Coordinator
Location: Port Elizabeth
Salary:
Customer Service coordinator Area: Port ElizabethSalary: R12 000 (negotiable, depending on experience) + benefits
9 days ago


Odin Checkpoint Product & QA Coordinator
Location: Port Elizabeth
Salary: Market related
Ensuring the effective coordination, quality assurance, and delivery of development work, etc.
15 days ago


Odin Checkpoint Product & QA Coordinator
Location: Port Elizabeth
Salary: Market related
Ensuring the effective coordination, quality assurance, and delivery of development work, etc.
31 days ago


L1 Technical Support Engineer
Location: Port Elizabeth
Salary:
9 days ago


L1 Technical Support Engineer
Location: Humansdorp
Salary:
9 days ago


Technical Manager
Location: Port Elizabeth
Salary: R1,100,000 Annually
Large concern is seeking a technical Manager to effectively manage all technical and related services at the hospitals including risks related to infrastructures and assets, all plant and equipment (both clinical and non-clinical).
10 days ago


Technical Buyer (Automotive Industry)
Location: Port Elizabeth
Salary:
11 days ago


Odin Checkpoint Technical QA Engineer
Location: Port Elizabeth
Salary: Market related
Includes manual testing, test design across Odin Checkpoint web and mobile platform, etc.
11 days ago


Technical Broker
Location: Port Elizabeth
Salary: Annually
technical BROKERPORT ELIZABETHOur client, based in PE, is currently seeking a skilled technical Broker to join their highly experienced and well-established team.Non-Negotiables:RE 5 qualificationMinimum of 3 years’ current experience in Short-Term InsuranceCommercial lines exp onlyExperience across at least 3 of the following industries: Property, Manufacturing, Financial Services, Maritime...
23 days ago


Technical Sales Representative - Biologicals
Location: Kirkwood
Salary: Market Related
A leading provider of biological crop protection solutions, including beneficial insects, biopesticides, and pollination products is seeking a dynamic and knowledgeable technical Sales Representative to drive sales and technical support in the Eastern Cape region, focusing on sustainable agriculture for key crops.
1 day ago


Create a free job alert for Technical Co-Ordinator in Port Elizabeth

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions