Technical Consultant

SUMMARY:
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POSITION INFO:

We are looking for a highly skilled Technical Consultant to join our dynamic team at iOCO. The ideal candidate will serve as a trusted technical advisor to clients, combining deep technical expertise with strong business acumen to design, implement, and support innovative technology solutions. In this role, you will be actively involved across the full solution lifecycle — from pre-sales engagements and solution design to project delivery and post-implementation support.

What you'll do:

• Pre Sales
  • Achieve buy-in from the client's technical decision-makers by addressing technical questions and objections accurately and remove roadblocks and accelerating the prospect's decision-making process.
  • Delivery of targeted, high-impact product demonstrations that map technical features directly to the client's business outcomes.
  • Write or contribute to the technical sections of proposals, RFXs (Request for Proposal/Quotation or Tenders), and, ensuring they are accurate, persuasive, and defensible
  • Configuring Proof Of Concepts/Value (POC/POC) environments and guiding clients through technical evaluations to validate the solution's fit.
  • Leading deep technical and operational engagements to understand a client's specific business challenges and existing technical environment
  • Contributing technical details, feasibility studies, and solution descriptions to proposals, preparing a Bill of Materials (BOM) or services estimate for pricing. and responses to Requests for Proposals/Quotes and Tenders
  • Dedicating time to learning about new product updates, industry trends, and competitor offerings in line with Role/BU/Cluster offering.
  • Research, propose and facilitate the implementation of new/enhanced technologies in line with industry and customers’ changing needs
• Projects
  • Collaborate with the project manager and other stakeholders to execute projects
  • Developing and implementing solutions according to signed-off technical designs, schematics, functional specifications, and architecture for MES, OT and control systems Solution
  • May be required to be Technical Lead (based on scope) for Operational Technology solutions during project implementation phase, on time, under approved budget that meets customer’s expectation and includes customer expectation management.
  • Create and implement the technical blueprint for the proposed solution, including configuration, integration, testing and deployment.
  • Presenting and demonstrating the product's features, knowledge, tailored to solve the client's identified pain points before, during and after implementation.
  • Diagnosing and resolving complex operational issues, system errors, and connectivity problems across the MES, OT and control layers.
  • Provide training to customers’ super users, admin users and customers or internal support teams
• Post Sales/Projects
  • Assist operations teams with technical advisory, solution architectures, training, and introduction of new solutions in order to retain customers
  • Project and Operations input into troubleshooting and RCA to retain and enhance customers' experience with our products and services
• General
  • May manage other team members in the same discipline, demonstrating leadership qualities in support of the company’s imperatives.
  • Collaborate with the Operations team, Cluster and LOB ecosystem, incl. other BUs, OEMs, system Integrators, and customers

Your Expertise:

• 8+ Years of Experience in IT
• 5+ years of Experience in AVEVA or similar technologies OEM products
• Experience in various applications and/or infrastructure technologies
• Business Analysis
• Project implementation experience
• Consulting

Qualifications:

• National Diploma or bachelor's degree in computer science, information systems, engineering or a related career field
• ITIL Certification
• AVEVA PI and/or SCADA and/or MES and/or Historian and/or System Platform or equivalent OEM products certification

Other information applicable to the opportunity:

• Permanent position
• Location: Midrand