Technical Customer Engineer

Our client in the Information Technology Sector based in the Johannesburg area is currently looking to employ a Technical Customer Engineer.

An awesome career opportunity awaits.

We are searching for an innovative, deadline-driven technical engineer to join our company. The technical engineer’s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. You should also be able to troubleshoot systems, identify problems, and write up reports.

Responsibilities:

• Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
• Analyzing existing systems and operations and developing preventative maintenance strategies.
• Identifying potential problems and notifying the relevant stakeholders in a timely manner.
• Monitoring processes, workers, and methods, and developing plans for increased efficiency.
• Conducting required research and developing best practices.
• Coordinating with other Engineers and crew members to ensure quality products are completed on schedule.
• Performing quality control on all projects, writing reports, and making recommendations for improvement.

Requirements

• Grade 12
• A+
• N+
• Reliable vehicle to visit customers
• The incumbent will be required to have valid drivers’ license and own reliable transport.
• This position requires working overtime when required.
• Required to be available for standby support when scheduled.
• Clear credit score and criminal record.
• Basic knowledge of Microsoft products – Outlook, Word, Excel, Access, Internet Explorer, Windows OS.
• Basic knowledge of LAN/WAN connectivity.
• Ability to use Desktops, Laptops, Printers, Fax machines and backup systems.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.