Technical Facilities Manager

SUMMARY:
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POSITION INFO:

Technical Facilities Manager

Location: Sandton
Job Type: Full-Time
Industry: Property / Facilities Management
Level: Mid-Senior Level
Reports To: Executive Head & Facilities Management Lead

Job Purpose

The Technical Facilities Manager is responsible for the efficient operation of facilities management contracts and property services. This includes overseeing maintenance, repairs, renovations, and ensuring compliance with safety regulations. The role involves managing budgets, contractors, and staff, while implementing preventative maintenance programs and innovative cost-effective solutions.

Key responsibilities of the Role:

Facilities Management & Help Desk

• Monitor job progress via Mybuildings/MyHospital system.
• Adhere to helpdesk procedures and deadlines.
• Report to project directors or management as directed.
• Daily follow-ups and escalations of work orders.
• Ensure supporting documents are attached to system.
• Log and complete job cards; close work orders.
• Interact with suppliers, building managers, and contractors.
• Escalate unresolved issues to management.
• Address inquiries allocated by management.

Project Management & Emergency Response

• Supervise weekend contractor work and office relocations.
• Prepare overtime reports for handymen and ensure client sign-off.
• Attend to building emergencies (e.g., water shortages, power failures, lift issues) when senior manager is unavailable.

Procurement & Financial Administration

• Generate requisitions, purchase orders, and receipts in Mybuildings.
• Ensure accurate coding and allocation of invoices.
• Confirm timely payment of invoices.
• Resolve supplier issues and complaints.
• Submit remittances and reconcile payments monthly.
• Track outstanding invoices and meet reconciliation deadlines.
• Assist with audit preparation and documentation.
• Maintain filing system and archive annually.

Compliance & Statutory Maintenance

• Assist FM in managing building services and statutory compliance.
• Control source documentation and vendor records.
• Ensure assets comply with OHS Act, local bylaws, and SABS/SANS standards.

General Operations

• Manage reporting of incidents under OHS Act.
• Maintain service provider documentation.
• Complete risk inspection reports and vacation inspections.
• Control reactive work orders on Mybuildings.
• Maintain mechanical, electrical, structural, and civil aspects of assets.
• Conduct annual building inspections for full repair leases.
• Update fixed contract schedule monthly.
• Manage outstanding purchase orders daily.
• Maintain asset register, PPM programs, incident reporting, and broadcasting.
• Liaise professionally with internal and external clients.
• Ensure effective communication protocols across teams.
• Respond promptly to emails and calls.
• Create reports and meeting notes within required timeframes.
• Actively participate in meetings and contribute ideas.

Qualifications & Experience

• National Diploma / Degree / BTech in Civil, Electrical, or Mechanical Engineering
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5–10 years in Engineering, Technical Management, or Property Management
• Strong knowledge of OHS best practices
• Proficiency in MS Office and relevant software
• Excellent attention to detail and numerical accuracy