Technical Manager

SUMMARY:
An Internal Vacancy exists for a Technical Manager in the Technical Division - Capitec based in Gauteng.

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

POSITION INFO:

• Management of Teams that do Installation and Maintenance of Security equipment on a national basis
• Management of time and attendance, output, productivity of a technical team (technicians, administrative staff)
• Work closely with Key Account Managers to ensure that the customer’s security technology is maintained and kept in a good working order
• Provide insight and innovation to deliver efficiencies and improvements in customer services, satisfaction and solution growth
• Ensure that work completed is done at the highest levels of quality and audit work completed
• Ensure timeous feedback to customer requests as well as supporting the resolution of technical issues internal and external training
• Facilitate internal and external training
• Compilation and presentation of daily, weekly, monthly and quarterly reports
• Adhere to health and safety rules and regulations
• Available to be on standby if and when required
• Adhere to standard agreement as signed between the Company and the Client
• Attend and perform site assessments

• PSIRA Registered
• Grade 12 or higher
• Good commination skills – English
• Drivers licence – passenger vehicle at least
• Relevant experience as Technician or Senior Technician
• Clean disciplinary and no criminal record
• The following knowledge and requirements are mandatory for this Client/Site:
• Firm understanding of Analogue CCTV Systems
• Firm understanding of IP CCTV Systems
• Fully Computer literate
• Networking knowledge
• Fully Microsoft Office competent
• Firm understanding of Access Control Systems and Software design (Saflec Systems preferable)
• Firm understanding Electric Fence Products
• Firm understanding Intruder Detection Systems and Software design (DSC Systems preferable)
• Health and Safety training would be beneficial but not required.