Technical Manager

Recruiter:

Network Recruitment

Job Ref:

ITE007340/DEP

Date posted:

Tuesday, December 9, 2025

Location:

Cape Town, South Africa

Salary:

600 000 Annually

SUMMARY:

Are you a seasoned Technical Manager with strong leadership and hands-on engineering skills? Join a dynamic team and lead technical operations, service delivery, and infrastructure modernization for a national client base!

POSITION INFO:

A leading Managed Services Provider is seeking a Technical Manager to oversee technical operations, service delivery, engineering, and project execution. This leadership role involves managing a team of six, enforcing standards, and ensuring secure, stable, and high-performing client environments. You’ll work closely with the CEO to drive technical strategy, solution design, and operational excellence.

What’s in it for you?
You’ll play a pivotal role in building a world-class technical operating model, ensuring proactive service delivery, and driving innovation across infrastructure and MSP tooling.

Key Responsibilities

Lead technical operations, architecture decisions, and solution design
Oversee service delivery and SLA adherence using Zoho Desk and monitoring tools
Manage infrastructure maintenance, patch compliance, and endpoint security
Plan and execute client projects including migrations, upgrades, and cloud transitions
Implement SOPs, enforce governance, and maintain compliance with MSP best practices
Mentor and develop technical staff through performance reviews and skills planning
Collaborate with commercial teams on technical scoping and proposals
Drive continuous improvement through automation and proactive monitoring

Job Experience and Skills Required
Education:

Bachelor’s degree in IT or related field

Experience:

5–7+ years in an MSP environment
Proven experience leading technical teams
Strong hands-on engineering capability in Microsoft 365 and networking
Demonstrated success delivering complex IT projects

Technical Skills:

Microsoft 365 / Office 365 administration and architecture
Zoho Endpoint Central and Zoho Desk
Endpoint security (Gravity Zone antivirus, EDR)
Networking fundamentals and FortiGate firewall configuration
Monitoring systems (Zabbix)
Project management tools (Monday.com or MS Planner)

Preferred Certifications:

Microsoft 365 / Azure Administrator
ITIL Foundation
Fortinet NSE certifications
Project management certifications

Other Requirements:

Valid driver’s licence and own transport

Apply now!

For more exciting IT vacancies, visit: />
I also specialise in recruiting for:
Software Developers (Back-End / Front-End / Full Stack)
Mobile Developers
Business & Systems Analysts
BI & SQL Experts
UI / UX Professionals
Data Scientists / Data Analysts
Big Data Professionals
Cloud Experts
Infrastructure Specialists
DevOps / SecOps Experts
Cyber Security Specialists
SEO / Digital Designers

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for other suitable roles.

For more information, contact:
Frankie Deppe
Specialist Recruitment Consultant
Connect with me on LinkedIn!

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