Technical Manager

Recruiter:

Network Recruitment

Job Ref:

ITE007485/STU

Date posted:

Monday, March 23, 2026

Location:

Cape Town, South Africa

SUMMARY:

Our client, an IT services provider, is seeking a dynamic Technical Manager to lead highâperformance teams, drive modern IT solutions, and elevate service delivery across their rapidly growing managed services environment.

POSITION INFO:
The Role:

Lead with impact in a highâperformance MSP environment where your technical decisions directly shape client success and internal standards.
Grow your career fast with access to advanced technologies, certifications, and continuous development in a modern, cloudâdriven stack.
Work in a peopleâfirst culture that values collaboration, autonomy, and empowering leaders to innovate and improve service delivery.
Enjoy diverse, challenging projects across multiple industries, giving you constant exposure to new technologies, environments, and transformation initiatives.

Key Responsibilities:

Lead technical architecture, standards, and major infrastructure decisions.
Convert client needs into bestâpractice solutions and support L1âL3 escalations.
Oversee daily service delivery, SLAs, team performance, and monitoring.
Manage endâtoâend client projects, scopes, risks, vendors, and change control.
Own patching, backups, security posture, audits, and proactive monitoring.
Drive team leadership, performance reviews, development plans, and resourcing.
Collaborate across departments, support sales, and maintain vendor relationships.
Enforce standards and compliance while driving automation, innovation, and technical improvements.

Job Experience and Skills Required:

Bachelorâs degree in IT or a related field.
Microsoft 365 / Azure Administrator Certification preferred.
ITIL Foundation Certification advantageous.
Fortinet NSE Certifications beneficial.
5â7+ yearsâ experience in an MSP environment.
Proven leadership of small- to mid-sized technical teams.
Strong hands-on skills in Microsoft 365 and networking.
Experience delivering complex IT projects and performing lifecycle/risk-based infrastructure analysis.

Apply now!
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