Technical Manager (Bakery)

SUMMARY:
Established food ingredients manufacturer based in Johannesburg, requires a Technical Manager for their Bakery Division. The role will provide strategic technical direction for the Division, supporting research and development and technical execution internally and at the customer level. This will include interfacing with departments such as Sales, product development and Operations as well as relevant technical and execution resources and/or field operations. The role will require a strong commercial acumen.

POSITION INFO:
Duties include:

• Management, implementation, and reporting of the Bakery Unit Quality management systems such as FSSC 22000, ISO 9001.
• Partner with the sales and product development teams to support the commercial objectives.
• Support Technical Sales initiatives as required and support the continuous improvement of the customer and internal processes through collaboration with key stakeholders and best practice sharing.
• Coordinate and support customer plant technical issues and trials of both current or new products and processes.
• Conduct post-trial/project/product validation to verify that experimental/technical objectives were met.
• Set priorities for troubleshooting customer and internal technical issues by advising and implementing technical solutions using effective technical knowledge and sound scientific principles.
• Assume the liaison role, when necessary, between Customers, Sales, Operations and PD using the existing communication and development
• Act as technical liaison person between the Bakery Unit and Operations on product and / or process specific projects. Also identify and initiate projects between Operations and the Bakery Unit to improve products and / processes
• Facilitate required training as the subject matter expert

• BSc Food science degree or relevant qualification
• 5+ Years of technical and baking experience
• Good understanding of the Fermentation proces
• Ingredient knowledge and technical baking expertises
• Plant Bakery process knowledge
• Business processes and acumen
• Project Management experience
• Strong customer relationship management
• Strong quality and food safety acumen