Technical Manager - Quality Assurance

SUMMARY:
Do you have a strong background ensuring all technical products manufactured are compliant to the best industry standards.

This is a process driven role involving managing the testing, the Laboratory and Quality divisions reporting into the Operations Director with engagement with the sales and finance team.

POSITION INFO:
REQUIREMENTS

• Matric plus relevant Tertiary Qualification
• 5 – 6 years’ experience in similar Management role
• Exposure to Quality Management Systems (SANAS, ISO – ESSENTIAL)
• Good Communication and People skills
• Strong Excel skills
• Willingness to become a VO in our SANAS accredited Lab within 2 years (exams to be done)

• Plan and report on the department’s strategy
• Attend Company MANCO Meetings each quarter and present for Technical Department
• Ensure that Lab Quality Manuals are kept in order and updated for Lab SANS1529-1, SANS1529-9 accreditation.
• Champion to SANAS audit on Lab each year
• Manage all Lab Staff (Testing Officers/Verification Officers)
• Schedule all Testing of Meters in according to plan provided by Operations Manager each week as to ensure that committed lead/dispatch times are met.
• Report on Lab Efficiency each week with Target of 95%
• Make recommendations to Operations Director and/or Managing Director on how to improve Lab Testing Capacity and Efficiency.
• Schedule any new products on Type Approval Benches and ensure that any new product is Type Approved within 4 months from application thereof
• Ensure that any/all products sold by Company has Type Approval Certificate or Letter from regulator authoring the sale of such products
• Conduct Quarterly Stock Takes on full Inventory alongside Operations Manager
• Ensure all products received are checked against known quality requirements and report any deviations to Operations Manager.
• Maintain Product Changes Register and report monthly
• Work alongside Directors and Marketing to ensure all company products are adequately branded
• Ensure that Damage Goods (Damaged Goods Store and Recovery Store) are reported to MD monthly with comments and actionable tasks required to recover lost values
• Maintain all equipment by making use of preventative maintenance program outside of business hours
• Provide Training to all Testing Officers with increasing the number of Testing Officers to VO’s each year until a target of 70% is achieved.