Technical Product Manager

SUMMARY:
Senior Technical Product Manger 

We are seeking an experienced Senior Technical Product Manager to take ownership of our our clients ecosystem. The role will be with a  fintech platform that provides digital payment solutions tailored for small and medium-sized businesses in Africa.

Cape Town / Hybrid / R 80 000 CTC pm

POSITION INFO:
FinTech experience is crucial for this role.

Key Responsibilities:

• Product Development & Finalization:
• Update and maintain the product roadmap.

• Manage access and use to product tools and platforms (Lucidcharts, Figma, Jira, Notion, Sentry, Mixpanel).
• Oversee automation scripts for transaction monitoring.
• Ensure all product documentation and assets are properly organized and accessible.
• Act as the point of contact for QA processes, error checking, and feedback.
• Meet with customers regularly to define product necessities and roadmap.
• Identify opportunities for process automation and optimization.
• Maintain and improve scripts for transaction checks (e.g., duplicates, high-value transactions).
• Team Leadership:
• Coordinate daily stand-ups and weekly sprints with development teams.
• Manage Jira boards and ticketing systems.
• Manage team performance and monthly metrics.
• Facilitate effective communication between developers, QA teams, and other stakeholders.
• Assist in hiring and onboarding new team members, including product designers.
• Define key performance indicators (KPIs) for product success.
• Use analytics tools to track user engagement, adoption rates, and other relevant metrics.
• Report on product performance to senior management.

• Manage communication with external partners and vendors (e.g.,NFS, Banks and other wallets)
• Bridge technical communication between internal teams and external partners.
• Prepare and distribute release notes and updates.