Technical Sales Representative and National Technical Manager

SUMMARY:
NEW VACANCY!!!!!!!!!!!

Our established client is on the search towards the following 2 open positions:

• National Technical Manager (Crains) - Boksburg
• Technical Sales Representative (Crains) - Rustenburg

POSITION INFO:
Technical Sales Representative: Duties and Responsibilities: Identify and secure new crane hire business opportunities. Build, grow, and maintain strong relationships with existing and prospective clients. Conduct site surveys to assess crane capacity, transport, rigging, and equipment requirements. Prepare accurate and professional quotations based on customer requirements. Negotiate pricing and discounts within approved parameters. Ensure all required client documentation is completed and submitted. Coordinate with Operations to secure crane bookings and meet customer requirements. Ensure Hire Agreements are signed and required orders are received. Manage customer queries, complaints, and service-related concerns through to resolution. Monitor customer accounts and engage with clients regarding overdue payments. Liaise with Finance to resolve outstanding payment and account queries. Coordinate billing requirements and assist with month-end administration. Resolve queries relating to invoices, log sheets, and general customer requirements. Maintain accurate and up-to-date sales information and reports. Update daily sales reports and reconcile information with crane utilisation reports. Work closely with Sales, Operations, Workshop, Logistics, and Finance to ensure seamless service delivery. Travel extensively within the assigned region and support customers outside standard office hours when required. Participate in weekend standby duties as required. National Technical Manager: Duties and Responsibilities: Assist in preparing annual maintenance and trade expense budgets and forecasts. Monitor repair and maintenance expenditure to ensure costs remain within or below budget. Continuously develop the technical capabilities of staff through ongoing training on new technologies. Undertake special projects and additional responsibilities as assigned by management. Work closely with the Procurement team and OEMs to secure quality products and services at competitive prices and within required timeframes. Manage and process all OEM warranty claims. Oversee the registration of all newly manufactured generators. Drive generator sales while ensuring excellent customer support for both existing and prospective clients. Achieve national generator sales revenue and profit margin targets in line with management objectives. Prepare and submit accurate and timely budget, forecast, branch, and customer visitation reports. Promote and present new products and service offerings to existing and potential customers. Provide customers and internal stakeholders with regular updates on work in progress. Apply supplier pricing structures that align with sales and profitability objectives. Identify, develop, and present new business opportunities to Executive Management (MANCO). Coordinate and facilitate customer site surveys as required.