Technical Service Manager

Recruiter:

Communicate Recruitment

Job Ref:

CTE027437/Matth

Date posted:

Wednesday, December 10, 2025

Location:

Johannesburg, South Africa

Salary:

480 000 Annually

SUMMARY:
We are looking for a dynamic Technical Service Manager with proven technical expertise and a passion for delivering outstanding service. In this role, you will lead a high-performing team, driving operational excellence and optimizing material handling and industrial automation systems. Your blend of hands-on technical knowledge, strategic vision, and strong leadership will ensure superior service delivery and exceptional customer satisfaction.

POSITION INFO:

Job Description:

Lead, mentor, and motivate a diverse technical team to consistently deliver high-quality service
Oversee daily service operations, including scheduling, workflow coordination, and quality control
Build and maintain strong client relationships, resolving technical and service challenges promptly and professionally
Manage departmental budgets and monitor key performance indicators to ensure operational efficiency
Implement initiatives that strengthen team performance and overall service delivery
Drive continuous improvement through training, process refinement, and the integration of PLC, SCADA, HMI, and automation technologies

Skills & Experience:

Over five years’ experience managing technical or service teams, supported by strong mechanical and electrical knowledge
Practical experience with PLCs, SCADA, HMI systems, conveyors, and rotating equipment
Skilled in leading, mentoring, and developing multi-disciplinary technical teams
Hands-on background in maintenance, field service, and workshop environments
Strong communication, problem-solving, and customer-focused approach with a solutions-driven mindset.
solutions-oriented mindset

Qualification:

Diploma or Degree in Mechanical, Electrical, Mechatronic Engineering, or a related field
Demonstrated experience managing technical service operations in an industrial setting
Strong understanding of PLC, SCADA, and HMI systems in industrial applications
Valid driver’s license and willingness to travel locally and internationally as required

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact MATTHEW LOUW on , quoting the Ref: CTE027437.

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